Mercedes-Benz of Worcester
4.8/5
4.8 /5
2,024 Verified Reviews
Hindlip Ln, Hindlip, Worcester, Worcester, WR3 8SB, GB
01905 450200
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,024 Verified Reviews
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5.0/5
5.0 /5
Matthew at Lookers Worcester was super helpful and very knowledgeable. He was able to answer all my questions and showed me alternative vehicles he thought would meet my needs. I am looking for a manual of a certain age and sadly these are limited. I was slightly disappointed in the part exchange valuation given for my own vehicle as this has been valued much higher elsewhere but I’m guessing the valuation is done centrally
Verified User
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Oct 19, 2022
5.0/5
5.0 /5
Brilliant service
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5.0/5
5.0 /5
Really helpful and no pressure put on me to purchase.
Verified User
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Oct 17, 2022
4.0/5
4.0 /5
Car was picked up with 53% fuel and returned with 38% fuel for a 19 Mile each way trip driven for over an hour. Always had car serviced here since new and earlier in the year car wouldn’t start as battery in key died meant to change it at service! So asked this time and it was just left on seat in packaging after they said “oh yes we have already changed it”
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4.0/5
4.0 /5
Very good service and attentive staff. A million times better than during Covid and, at last, the car was washed before being returned.
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5.0/5
5.0 /5
Great job.
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4.0/5
4.0 /5
I was very upset because I was given three prices for a service. Different one online different one when I rang in and a different one when I went in
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4.0/5
4.0 /5
I hadn’t used your dealership before and came to you as I had a recall issue…..had I been thoroughly happy with the service from you I would have returned to you on a regular basis. As it is I go to a private garage….my car being out of warranty….where I am treated in a friendly way and where I am made to be felt to be a valued customer. While the initial reception desk greeting was open and friendly I actually felt that I was not a customer to be valued …the work was carried out thoroughly and I find no fault with that but I’m afraid that at present I shall continue to travel to Birmingham for my services and MOTs…..it is actually far easier there to travel into town than it is from your garage ..and thus spend the day.
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5.0/5
5.0 /5
Great team and atmosphere best Mercedes benz retailer experience I’ve had.
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4.0/5
4.0 /5
Special thanks to Bill Forbes. After two poor experiences he has helped to restore some of my faith in the dealership.