Excellent facilities for customers who wait at the dealership whilst the service is being carried out.

We are delighted with the service we received, it was second to none from start to finish.All of the staff were friendly and helpful, and we would highly recommend Mercedes-Benz of Worcester to our friends and family.Great location and superb parking too, many thanks to everyone involved in our new purchase.

Reliably consistently reliable

I have been satisfied with the care of my vehicle with Mercedes-Benz

Throughout the purchase of my vehicle Matthew Heels the sales executive I dealt with was personable, helpful, very knowledgeable and patient. I was moving from a brand I loved to a brand I’ve had limited experience of. Matthew is extremely good at his job and got my business because his communication and style was excellent. He was not pushy but remained in contact with me to follow up and support me with any queries I had. I have not bought a used car for many years and was moving from a manual car to an auto and he made what seemed a daunting experience to one that was less so. I work for a customer experience company and would definitely recommend to others based on my experience to date

Mike Harris at Worcester, Blackpole, was extremely helpful and knowledgeable.

Very cold in waiting aria

Good professional service, cannot fault it.

Ben Round has been a great ambassador for Lookers Mercedes Worcester.

Mike Langford did a great, great job. He understood our requirements and offered options to suit. We took his recommendation of an E-Class within minutes of him finding the keys and driving it out in front of us. A Test drive confirmed the choice. Mike took in our 2 cars and made a great offer back to us. Deal DONE in 48hrs, we had the keys to our new car within 2 days. Very calm and collected. Excellent service.