It’s the kind of service that you would expect from a Mercedes dealership.
Verified User
•
Nov 21, 2022
5.0/5
5.0/5
Excellent friendly staff from the 2 people on the service reception desk to Simon who explained everything in very simple terms.
Verified User
•
Nov 21, 2022
4.0/5
4.0/5
as always good service.
Verified User
•
Nov 20, 2022
5.0/5
5.0/5
None
Verified User
•
Nov 18, 2022
4.0/5
4.0/5
Although I was fairly happy with my experience regarding my car service what I wasn’t happy with was the fact that when booking my service and being given a price for the work I wasn’t told that my gearbox needed a oil change until my car was at the garage having its service and that it would be an extra £200 on top of what I thought was a high price for the cars service, I will add though that when I explained this to Ryan in the service department he was very helpful and even gave me a little discount.
Verified User
•
Nov 18, 2022
5.0/5
5.0/5
Ryan Henley in the service department was, as always, excellent with his service levels, communication and professionalism. He is a credit to your organisation.
Verified User
•
Nov 17, 2022
5.0/5
5.0/5
No
Verified User
•
Nov 16, 2022
5.0/5
5.0/5
Service team ( Whoopi Goldberg) and Contracts Manager provided first class service. The best I have experienced in a garage for many years.
Verified User
•
Nov 16, 2022
5.0/5
5.0/5
Simon was extremely helpful in guiding me through my purchase of an A Class, he explained the service and maintenance packages to me but was in no way forceful. He made the whole experience very impressive and enjoyable too, nothing was too much trouble. I would highly recommend Simon and his team to friends and family.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It’s the kind of service that you would expect from a Mercedes dealership.
Verified User
•
Nov 21, 2022
5.0/5
5.0/5
Excellent friendly staff from the 2 people on the service reception desk to Simon who explained everything in very simple terms.
Verified User
•
Nov 21, 2022
4.0/5
4.0/5
as always good service.
Verified User
•
Nov 20, 2022
5.0/5
5.0/5
None
Verified User
•
Nov 18, 2022
4.0/5
4.0/5
Although I was fairly happy with my experience regarding my car service what I wasn’t happy with was the fact that when booking my service and being given a price for the work I wasn’t told that my gearbox needed a oil change until my car was at the garage having its service and that it would be an extra £200 on top of what I thought was a high price for the cars service, I will add though that when I explained this to Ryan in the service department he was very helpful and even gave me a little discount.
Verified User
•
Nov 18, 2022
5.0/5
5.0/5
Ryan Henley in the service department was, as always, excellent with his service levels, communication and professionalism. He is a credit to your organisation.
Verified User
•
Nov 17, 2022
5.0/5
5.0/5
No
Verified User
•
Nov 16, 2022
5.0/5
5.0/5
Service team ( Whoopi Goldberg) and Contracts Manager provided first class service. The best I have experienced in a garage for many years.
Verified User
•
Nov 16, 2022
5.0/5
5.0/5
Simon was extremely helpful in guiding me through my purchase of an A Class, he explained the service and maintenance packages to me but was in no way forceful. He made the whole experience very impressive and enjoyable too, nothing was too much trouble. I would highly recommend Simon and his team to friends and family.