Excellent communication and service from the service engineer 5 stars

All good

The sales executive Matthew was excellent and went out of his way to show my wife and I what was available to us as a deal and have a value for my car. Unfortunately we was unable to secure the funds at this time,

Nothing to add.

Fantastic service from the Sales Executive Simon Archer. The small problem I had Simon resolved swiftly. Amazing overall service! Also a big thank you to Brian who dropped my car off at my home! 5*****

Very good. Friendly, professional and efficient service, with no unwanted or unexpected surprises. I appreciated the very good facilities and desk area for me to work whilst I waited. The boiled sweets are a nice touch. The car clean could have been a little more thorough perhaps? VASTLY superior service by your dealership than the one where I bought the car (Mercedes Loughborough) which was and still is horrendous. Mercedes should be thanking Lookers for rescuing them from Inchcape in my perception of Mercedes brand.

I was very pleased with the courteous way I was treated - Bristol dealership could learn a lot from you - that is why I drove up from Bristol to get my guarantee work done. I am now enjoying my used SLC as I should be!

The collection communication was abysmal.I was told that collection would be notified 10mins before arrival between 8am& 11am.Nothing! I then rang the garage again and the car was duly collected at 11.45am with no prior call. The return was faultless.

Excellent customer service

Great service from Ryan