Car was picked up with 53% fuel and returned with 38% fuel for a 19 Mile each way trip driven for over an hour. Always had car serviced here since new and earlier in the year car wouldn’t start as battery in key died meant to change it at service! So asked this time and it was just left on seat in packaging after they said “oh yes we have already changed it”

Very good service and attentive staff. A million times better than during Covid and, at last, the car was washed before being returned.

Great job.

I was very upset because I was given three prices for a service. Different one online different one when I rang in and a different one when I went in

I hadn’t used your dealership before and came to you as I had a recall issue…..had I been thoroughly happy with the service from you I would have returned to you on a regular basis. As it is I go to a private garage….my car being out of warranty….where I am treated in a friendly way and where I am made to be felt to be a valued customer. While the initial reception desk greeting was open and friendly I actually felt that I was not a customer to be valued …the work was carried out thoroughly and I find no fault with that but I’m afraid that at present I shall continue to travel to Birmingham for my services and MOTs…..it is actually far easier there to travel into town than it is from your garage ..and thus spend the day.

Great team and atmosphere best Mercedes benz retailer experience I’ve had.

Special thanks to Bill Forbes. After two poor experiences he has helped to restore some of my faith in the dealership.

Mike Langford is a top sales man he did a fab job and was really friendly and explained everything about the car he made the sale really smooth and simple

We were pleased to be given plenty of warning for when our vehicle would be ready for collection.All the staff were friendly and helpful.Communication during the service was good.

Great service from beginning to end