The team at Worcester Mercedes are very knowledgeable, incredibly helpful and a true pleasure to deal with. Thank you all!
Verified User
•
Sep 9, 2022
4.0/5
4.0/5
A really good experience and a lower cost than I was expecting. Vehicle in for NOx sensor issues and fault showing as cleared, could well return but a clear plan of action is in place if needed. All this was well explained. Friendly and helpful reception staff, only criticism being the length of time you get in, even got a diagnostic check (10 days).
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
It was a great alternative to be offered vehicle collection now that courtesy cars are not available. A very polite and efficient gent arrived to take my car in and returned it while I was out, posting the keys through the letter box.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
since purchasing my vehicle i neded to return as the stop start was not working. Will Knock sorted this out very qickly to my convenience. On the day al staf were extremely helpful and polite. The work was carried out quickly and my car was returned fuly working and washed. I subsequently neded asistance with the keyless locking and your employe sucesfuly talked me through how to reset it avoiding a further trip back to the dalership. thank you to al staf
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Your staff who I dealt with were very pleasant ,and professional,the work was carried out quick and without fuss ,. I would like to mention the lady I dealt with on arrival Elaine was her name ,excellent .
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Always excellent service from start to finish would not go anywhere else
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
I have been very pleased with my “B” Car Service on my Mercedes “C” Class C200 Reg: VX70 RWL, in Brilliant Blue Metallic Paintwork. The work was carried out to a very high professional standard, and also The Warranty Work on replacing The Driver’s Door Internal Rubber Trim Seal which I was impressed by as a Gesture of Goodwill by both Mercedes U.K. and Mercedes of Worcester. The Lady who explained to me the work which had been carried out, was most polite and courteous too, and was an Ambassador for Mercedes of Worcester who has encouraged me to return for forthcoming “A” + “B” Services, so I was most impressed with her dealings with me. Kind regards, Michael C. RIMMER
Verified User
•
Sep 7, 2022
4.0/5
4.0/5
I travel from Bristol when visiting Mercedes Benz of Worcester. When I book my service I always have to call the day before to check that the booking is still OK. It would be very helpful if they sent a confirmation email before the service so that I knew everything was still OK with the booking before travelling for 1.5 hours from Bristol.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The team at Worcester Mercedes are very knowledgeable, incredibly helpful and a true pleasure to deal with. Thank you all!
Verified User
•
Sep 9, 2022
4.0/5
4.0/5
A really good experience and a lower cost than I was expecting. Vehicle in for NOx sensor issues and fault showing as cleared, could well return but a clear plan of action is in place if needed. All this was well explained. Friendly and helpful reception staff, only criticism being the length of time you get in, even got a diagnostic check (10 days).
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
It was a great alternative to be offered vehicle collection now that courtesy cars are not available. A very polite and efficient gent arrived to take my car in and returned it while I was out, posting the keys through the letter box.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
since purchasing my vehicle i neded to return as the stop start was not working. Will Knock sorted this out very qickly to my convenience. On the day al staf were extremely helpful and polite. The work was carried out quickly and my car was returned fuly working and washed. I subsequently neded asistance with the keyless locking and your employe sucesfuly talked me through how to reset it avoiding a further trip back to the dalership. thank you to al staf
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Your staff who I dealt with were very pleasant ,and professional,the work was carried out quick and without fuss ,. I would like to mention the lady I dealt with on arrival Elaine was her name ,excellent .
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Always excellent service from start to finish would not go anywhere else
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
I have been very pleased with my “B” Car Service on my Mercedes “C” Class C200 Reg: VX70 RWL, in Brilliant Blue Metallic Paintwork. The work was carried out to a very high professional standard, and also The Warranty Work on replacing The Driver’s Door Internal Rubber Trim Seal which I was impressed by as a Gesture of Goodwill by both Mercedes U.K. and Mercedes of Worcester. The Lady who explained to me the work which had been carried out, was most polite and courteous too, and was an Ambassador for Mercedes of Worcester who has encouraged me to return for forthcoming “A” + “B” Services, so I was most impressed with her dealings with me. Kind regards, Michael C. RIMMER
Verified User
•
Sep 7, 2022
4.0/5
4.0/5
I travel from Bristol when visiting Mercedes Benz of Worcester. When I book my service I always have to call the day before to check that the booking is still OK. It would be very helpful if they sent a confirmation email before the service so that I knew everything was still OK with the booking before travelling for 1.5 hours from Bristol.