Mercedes-Benz of Worcester
4.6/5
4.6 /5
1,800 Verified Reviews
Hindlip Ln, Hindlip, Worcester, Worcester, WR3 8SB, GB
01905 450200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,800 Verified Reviews
4.0/5
4.0 /5
I booked a service for my vehicle and was told that I would receive confirmation on the availability of a courtesy car. I heard nothing and had to ring back a couple of days later and sort it out myself.

5.0/5
5.0 /5
MOT done on time and price. Car washed and cleaned. Thank you.

5.0/5
5.0 /5
They pick it my car up & brought him back very happy with the customer Service, I can Carry on with my day Thanks in advance Mr Farrugia

5.0/5
5.0 /5
I was very pleased with the servicing of the vehicle by the workshop, all the staff at the dealership were helpful and informative, and the car was returned to me like the day I bought it.I appreciated the advisories to keep an eye on before the next service.Thank you,Mark Baker.

5.0/5
5.0 /5
Excellent staff, excellent communication. They listened to the issues and took the time and patience to investigate and resolve all they could on this appointment with the parts available.

4.0/5
4.0 /5
More frequent updates during 2 1/2 hour service while waiting.Interior clean of car , whilst free, was poor.

5.0/5
5.0 /5
It took many attempts to book a service online. There was a problem with the booking website. If I didn't need to get the car serviced I would have not bothered to keep trying

4.0/5
4.0 /5
When service booked through the call centre two aspects were incorrectly notified to the Dealership - identified when car checked in - hence the 2 stars.When car checked in Brian at Lookers Worcester recovered the situation - much appreciated.

5.0/5
5.0 /5
Even Though the email was seen I didn't get any reply from the dealership to communicate this

5.0/5
5.0 /5
Appointed salesman not present during our visit, feeling completely ignored. Therefore we went to Wolverhampton where they treated us like kings.We chose an upgraded model(premium+) for very good conditions instead, delivery within a week instead of the standard premium we had to wait for.Very impressed with our salesman at Wolverhampton.Thank you Jat.