VERY EFFECIENT REMINDERS AND BOOKING IN FOR SERVICE AND MOT. WAITING FACILITIES SPOTLESSLY CLEAN WITH EVERYTHING NEEDED. STAFF VERY FRIENDLY AND EFFECIENT
Well received by service receptionist who phoned me twice in the day.
Verified User
•
Aug 16, 2024
4.0/5
4.0/5
Work was carried out as requested and pleased with the level of service provided
Verified User
•
Aug 14, 2024
4.0/5
4.0/5
Connor was excellent with customer service but on a couple of occasions when Connor (and I guess others) were busy, the phone system says something along the lines of “we are all busy call back later…” No “leave a message and we’ll call you”?? You must be teeming with business! Also the valet service on the car could have been better.
Verified User
•
Aug 14, 2024
5.0/5
5.0/5
Friendly staff (especially the lovely lady on reception who checked the car on upon arrival). Even though I had not booked the brakes in at the time of booking the service you were able to replace the front brakes and brake discs on the same day.
Verified User
•
Aug 14, 2024
5.0/5
5.0/5
John Ayres was attentive throughout the handover and answered all questions asked
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
VERY EFFECIENT REMINDERS AND BOOKING IN FOR SERVICE AND MOT. WAITING FACILITIES SPOTLESSLY CLEAN WITH EVERYTHING NEEDED. STAFF VERY FRIENDLY AND EFFECIENT
Well received by service receptionist who phoned me twice in the day.
Verified User
•
Aug 16, 2024
4.0/5
4.0/5
Work was carried out as requested and pleased with the level of service provided
Verified User
•
Aug 14, 2024
4.0/5
4.0/5
Connor was excellent with customer service but on a couple of occasions when Connor (and I guess others) were busy, the phone system says something along the lines of “we are all busy call back later…” No “leave a message and we’ll call you”?? You must be teeming with business! Also the valet service on the car could have been better.
Verified User
•
Aug 14, 2024
5.0/5
5.0/5
Friendly staff (especially the lovely lady on reception who checked the car on upon arrival). Even though I had not booked the brakes in at the time of booking the service you were able to replace the front brakes and brake discs on the same day.
Verified User
•
Aug 14, 2024
5.0/5
5.0/5
John Ayres was attentive throughout the handover and answered all questions asked