Fantastic service from the Sales Executive Simon Archer. The small problem I had Simon resolved swiftly. Amazing overall service! Also a big thank you to Brian who dropped my car off at my home! 5*****
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Very good. Friendly, professional and efficient service, with no unwanted or unexpected surprises. I appreciated the very good facilities and desk area for me to work whilst I waited. The boiled sweets are a nice touch. The car clean could have been a little more thorough perhaps? VASTLY superior service by your dealership than the one where I bought the car (Mercedes Loughborough) which was and still is horrendous. Mercedes should be thanking Lookers for rescuing them from Inchcape in my perception of Mercedes brand.
Verified User
•
Sep 15, 2022
4.0/5
4.0/5
I was very pleased with the courteous way I was treated - Bristol dealership could learn a lot from you - that is why I drove up from Bristol to get my guarantee work done.I am now enjoying my used SLC as I should be!
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
The collection communication was abysmal.I was told that collection would be notified 10mins before arrival between 8am& 11am.Nothing! I then rang the garage again and the car was duly collected at 11.45am with no prior call. The return was faultless.
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Excellent customer service
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Great service from Ryan
Verified User
•
Sep 14, 2022
4.0/5
4.0/5
Elaine Davies welcomed me and was magnificent.Service was good.I question the Vallet service as the seats were not hoovered.There was a questionable mark left on the front of the vehicle which I accepted but question whether it was actually a paint imperfection
Verified User
•
Sep 14, 2022
4.0/5
4.0/5
Very limited choice of used vehicles to suit
Verified User
•
Sep 14, 2022
5.0/5
5.0/5
As usual Simon Underwood went over and above to be of assistance
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Fantastic service from the Sales Executive Simon Archer. The small problem I had Simon resolved swiftly. Amazing overall service! Also a big thank you to Brian who dropped my car off at my home! 5*****
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Very good. Friendly, professional and efficient service, with no unwanted or unexpected surprises. I appreciated the very good facilities and desk area for me to work whilst I waited. The boiled sweets are a nice touch. The car clean could have been a little more thorough perhaps? VASTLY superior service by your dealership than the one where I bought the car (Mercedes Loughborough) which was and still is horrendous. Mercedes should be thanking Lookers for rescuing them from Inchcape in my perception of Mercedes brand.
Verified User
•
Sep 15, 2022
4.0/5
4.0/5
I was very pleased with the courteous way I was treated - Bristol dealership could learn a lot from you - that is why I drove up from Bristol to get my guarantee work done.I am now enjoying my used SLC as I should be!
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
The collection communication was abysmal.I was told that collection would be notified 10mins before arrival between 8am& 11am.Nothing! I then rang the garage again and the car was duly collected at 11.45am with no prior call. The return was faultless.
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Excellent customer service
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Great service from Ryan
Verified User
•
Sep 14, 2022
4.0/5
4.0/5
Elaine Davies welcomed me and was magnificent.Service was good.I question the Vallet service as the seats were not hoovered.There was a questionable mark left on the front of the vehicle which I accepted but question whether it was actually a paint imperfection
Verified User
•
Sep 14, 2022
4.0/5
4.0/5
Very limited choice of used vehicles to suit
Verified User
•
Sep 14, 2022
5.0/5
5.0/5
As usual Simon Underwood went over and above to be of assistance