Very impressed in the speed of the part was renewed and car returned back to me.

William was very friendly and went throughly through the vehicle with us. He answered any of our questions or queries and was very knowledgeable about the vehicles specification. I would definitely recommend lookers in Worcester.

Usual first class care and attention from the service team at Worcester. Looking forward to the return of Natalie

Very helpful staff. I enjoyed my visit. Thank you.

When booked in for a service I did not expect to be asked to pay approx £150 extra for someone to check out the electrics with which I have not been too happy. Surely these days when cars rely so much on the electrics, checking them out should be a fundamental part of the service. Its bad enough having to pay out for new batteries twice in less than 5 years, especially when the battery in my previous Mercedes lasted 9 years.

Great service thank you

As always ...Great customer serviceBeen with them for many years and will continue to do soTrue satisfaction

The service was friendly and efficient, as it always is

This dealership continues to secure my patronage because of the consistently high standards they have continued to deliver to me over the years. I would have no hesitation in recommending but would highlight the service area of the Worcester Dealership in particular. Once again, thank you for your ongoing service.

Service team were a little abrupt on the desk ie “Name” rather than what name is it pleaseIt just could have been a little more polite.Maybe it was because I wasn’t wearing a jacket and tie as I was cycling home to wait for the repair. Also the when I informed him that it was covered by warranty, as stated when I booked the appointment, I was asked did I buy it from here, yes, how long ago, etceteraI just had the feeling that the person must have missed the customer relations training day.On a positive note the fault was diagnosed quickly and rebooked to be fitted with a new part at a convenient date for me. I am looking forward to having AC again soon. And I’ll wear a suit next time!