No

Simon Archer was excellent

No t staff were very helpful

I needed a replacment spare key, staff were not really clear how to handle this problems -got sent around the depts and some staff were unclear what was needed and how anw and where.All staff were very polite and helpful- training needed only.

Excellent service

The main problem is they don't give you a car to use whilst your car is with them, it's painful not to have your car for a week and you're stuck at work, you can't do your shopping, I am not happy thanks

Very good communication and easy to understand information

Excellent customer service at Worcester, particularly Simon Underwood. Thank you.

Extremely Efficient, all questions answered, issues resolved swiftly. A pleasure to do business with

Well it's our third car with you and to be fair the service you have given has been outstanding, one member of staff that truly goes out of his way to make sure we are happy is Ed Cheshire. He has over the last 6 years has been amazing, has all the time in the world to chat and discuss options and situations as the 2 salesman we have dealt with in the past have left. Our new appointed salesman Mike Harris has also stepped up to the mark and we have become the proud owners of a new C300 well before time. The 2 previous cars a CLA250 and E 350 coupe have instilled immense faith in the brand and we hope that our new one continues the trend. We don't pop in that often but when we do we leave with a massive smile and to say your hot chocolate drink is the best in the country. I truly hope that the relationship with your dealership at Worcester continues as they have a rough idea of what we want next, which as long as the world situation sorts itself out we'll be able to have..