No Video required small repair, handled well and professionally

You offered £36k trade in and others offered £39k

after visit to garage my alarm kept going off, seven times on Thursday night into the morning 4.30, think I have resolved the problem, replaced the battery in the key, has not gone off since

James wall was the colleague that we were dealing with. He was responsive to our queries, personable and helpful. He presented all of the finance detail and options, but unfortunately the car itself didn’t quite meet our needs. James did also identify some potential alternatives, but again these didn’t quite meet our needs. The only reason I have not given 5 is that I felt there some gaps in his detailed knowledge of the specific vehicle. The receptionist was also very helpful and fun

i am a bit at a loss to see where the problem with the rear parking sensors was no finished the volume is very low i was told that the settings are at max 2 other vehicles same make and model you can hear quite well it is still under warranty till the end of this month way was a new unit not fittedthe resonance is still there on drivers B pillarcustomer service lady EMILY LANE very good (best one yet)the resonance in the drivers side b pillar is still there

Haim was great throughout the whole sales process. Thank you

As always excellent service and customer facing communications.Service carried out in timely manner. All good.Well done to all involved.

Buying and changing your car with lookers is very stress free , Keith our salesman was very helpfull and the car on collection was tip top.A very pleaseing experiance.Well done Mercedes-Benz Worcester.We will be back for our next car in the future.

Huge thanks to Mike Harris

Very good as usual.