Handover couldn’t have been more seamless. A perfect handover to complete a wonderful experience at Mercedes. I’m so incredibly happy with my new car, all made possible by John Ayres. I never thought I’d be able to have my new car quite this soon, but John helped make it possible and I am over the moon. John is always super informative, down to earth and patient. Always helping me work out the best possible options & decision for me. I’ll look forward to working with him in the future :) Thankyou so much!

The car went in with various lights on the dashboard but within the day they managed to detect the problem but had to ring around for the necessary part. On securing it they pressed on and I was able to have my car back the next day.

Excellent service especially from Simon my service manager he was very helpful in every way

Always Excellent!

Car in for MOT and from walking through the door to walking out everything was first class in all departments.WelcomeBooking inComfort of waiting areaCar cleaningEtc all great.

Friendly and professional service, very good communication, easy to book. Only gave 4 stars because of the cost: £,1003 for a routine service for an A180d with no additional work is excessive even though the service (B at 40,000 miles) was a big one.

Excellent service. Car came back clean the engineer explained what they’re done.

In time, did what was expected

John Ayres was a credit to Mercedes what a nice guy

Service staff are helpful, attentive and keep you updated.