Nearly all good. Especially nice staff. The only areas of improvement I can think of are: - offer a manual courtesy car (I can't drive an automatic!) - have the workshop open on a Saturday.
Verified User
•
Jul 3, 2024
4.0/5
4.0/5
Polite and efficient
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
I was expected when I arrived and was booked in with no fuss. Collected the keys to the hire car and was away no more than 20 minutes after arrival. The same on my return, the car was ready and waiting and it was a case of handing back the hire car and driving away.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
John looked after me, held my hand throughout the process checking I understood everything & kept me up to date. Helped me complete the paperwork online, pleased with the customer service thank you
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
First time Mercedes owners. Even though our car is not new the service and assistance we received was second to none.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Nice friendly staff and very helpful.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Elaine Davis was so exceptional as always She is really a nice person
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Sales exec Mike was really helpful in making the experience as good as he could, car reveal made us laugh and goody bag will be useful.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Nick was brilliant from start to finish. Very professional and guided me using all his expertise to get me the right car. Fantastic guy and well done to Mercedes 👍🏻
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Nearly all good. Especially nice staff. The only areas of improvement I can think of are: - offer a manual courtesy car (I can't drive an automatic!) - have the workshop open on a Saturday.
Verified User
•
Jul 3, 2024
4.0/5
4.0/5
Polite and efficient
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
I was expected when I arrived and was booked in with no fuss. Collected the keys to the hire car and was away no more than 20 minutes after arrival. The same on my return, the car was ready and waiting and it was a case of handing back the hire car and driving away.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
John looked after me, held my hand throughout the process checking I understood everything & kept me up to date. Helped me complete the paperwork online, pleased with the customer service thank you
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
First time Mercedes owners. Even though our car is not new the service and assistance we received was second to none.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Nice friendly staff and very helpful.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Elaine Davis was so exceptional as always She is really a nice person
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Sales exec Mike was really helpful in making the experience as good as he could, car reveal made us laugh and goody bag will be useful.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Nick was brilliant from start to finish. Very professional and guided me using all his expertise to get me the right car. Fantastic guy and well done to Mercedes 👍🏻