Highly professional in the main. Staff polite, friendly and helpful. However, I had booked my car in for an MOT while I waited and it took around three and a half hours, which I think is rather long.
Verified User
•
Apr 30, 2024
5.0/5
5.0/5
Looked after by Simon and Marie all the time we were at the showroom
Verified User
•
Apr 30, 2024
4.0/5
4.0/5
Everything went well on the day, but on previous visits I’ve had an email with links to forms to fill out prior to attending which saves time on the day for when I collect the courtesy car.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Excellent service, to tier customer service going above and beyond in a highly professional manner. It's why I travel here rather than my local dealership
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Mercedes in Worcester have been my go to ever since I bought my C Class private. I have had a few problems with my car. Mercedes Worcester helped me out. Bill Forbes thank you and staff. I highly recommend this branch. Great service.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Prompt and pleasant service - well organised and helpful staff. All went smoothly
Verified User
•
Apr 29, 2024
4.0/5
4.0/5
A 20-30 minute wait for the car to be washed was actually over an hour
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Good job on car. Good communication. Service reception lady great.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Highly professional in the main. Staff polite, friendly and helpful. However, I had booked my car in for an MOT while I waited and it took around three and a half hours, which I think is rather long.
Verified User
•
Apr 30, 2024
5.0/5
5.0/5
Looked after by Simon and Marie all the time we were at the showroom
Verified User
•
Apr 30, 2024
4.0/5
4.0/5
Everything went well on the day, but on previous visits I’ve had an email with links to forms to fill out prior to attending which saves time on the day for when I collect the courtesy car.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Excellent service, to tier customer service going above and beyond in a highly professional manner. It's why I travel here rather than my local dealership
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Mercedes in Worcester have been my go to ever since I bought my C Class private. I have had a few problems with my car. Mercedes Worcester helped me out. Bill Forbes thank you and staff. I highly recommend this branch. Great service.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Prompt and pleasant service - well organised and helpful staff. All went smoothly
Verified User
•
Apr 29, 2024
4.0/5
4.0/5
A 20-30 minute wait for the car to be washed was actually over an hour
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Good job on car. Good communication. Service reception lady great.