Fantastic service from the mechanics, problem solved and rectified quickly and efficiently. Lacked customer service from “front of house” though. The service department receptionist was bordering on rude. She was also condescending and had a superior attitude towards me. Which let the otherwise great service that I received down.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Quick, courteous service, friendly staff and car returned spotless. Thank you
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
John Ayres worked very well to complete the sale and handover the car.All the information he relayed was clear and precise.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Extremely friendly and efficient staff. People are treated with respect.
Verified User
•
Mar 24, 2024
5.0/5
5.0/5
Friendly and efficient people in a pleasant setting. Good info provided. No pressure. We will be returning for a test drive.Nicholas Chuter was particularly helpful.
Verified User
•
Mar 23, 2024
4.0/5
4.0/5
5 Stars for the reception lady, 3 for the Bill, 4 for the reasonable cost of the new tyres and 5 for the cleaning of the car. Very good.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Fantastic service from the mechanics, problem solved and rectified quickly and efficiently. Lacked customer service from “front of house” though. The service department receptionist was bordering on rude. She was also condescending and had a superior attitude towards me. Which let the otherwise great service that I received down.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Quick, courteous service, friendly staff and car returned spotless. Thank you
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
John Ayres worked very well to complete the sale and handover the car.All the information he relayed was clear and precise.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Extremely friendly and efficient staff. People are treated with respect.
Verified User
•
Mar 24, 2024
5.0/5
5.0/5
Friendly and efficient people in a pleasant setting. Good info provided. No pressure. We will be returning for a test drive.Nicholas Chuter was particularly helpful.
Verified User
•
Mar 23, 2024
4.0/5
4.0/5
5 Stars for the reception lady, 3 for the Bill, 4 for the reasonable cost of the new tyres and 5 for the cleaning of the car. Very good.