Reception was excellent and polite. Service would have been 5 star if the faulty tyre could be replaced on the day.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
As usual brilliant customer service from Worcester Mercedes so friendly, understanding and helpful.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
As always quality service from Worcester. Welcoming and friendly from beginning to end.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
Faultless service from Simon Underwood (as usual), from booking in to collection and delivery back of my car, he was professional, helpful and friendly and kept me updated regularly.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
The staff were very helpful from booking to collection of the car
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Great service. Checked my car over and gave me a new courtesy car to use. Many thanks for your help.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Tom was very helpfull but this my first Mercedes’ and more explanation into the many features of this car would have been good
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Reception was excellent and polite. Service would have been 5 star if the faulty tyre could be replaced on the day.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
As usual brilliant customer service from Worcester Mercedes so friendly, understanding and helpful.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
As always quality service from Worcester. Welcoming and friendly from beginning to end.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
Faultless service from Simon Underwood (as usual), from booking in to collection and delivery back of my car, he was professional, helpful and friendly and kept me updated regularly.
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
The staff were very helpful from booking to collection of the car
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Great service. Checked my car over and gave me a new courtesy car to use. Many thanks for your help.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Tom was very helpfull but this my first Mercedes’ and more explanation into the many features of this car would have been good