Excellent service. Nothing was too much trouble. felt valued.
Verified User
•
Feb 8, 2024
5.0/5
5.0/5
Everything went to plan,I was kept informed and everyone very helpful.
Verified User
•
Feb 7, 2024
5.0/5
5.0/5
When you buy a Mercedes you expect excellence and that’s exactly what I got ! From the beginning my experience with Simon was outstanding and I could not recommend him highly enough! From the moment I stepped through the door and was greeted by a kind smiley receptionist. From the moment I met Simon he put me first, he answered all my questions- big or small and nothing was too much to ask. Despite being let down by valeting Simon kept me upto date and even did a hand over after hours as I couldn’t get away from work! He is the definition of Mercedes and a real asset to the brand.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Very good customer service
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Very accommodating & helpful
Verified User
•
Feb 5, 2024
4.0/5
4.0/5
Very good service
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Excellent service John was helpful and friendly Very professional
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Polite, professional staff, did what they said they'd do, when they said they'd do it. Cleaned my car as well, which was a nice surprise. My first experience with Mercedes (related to a mandatory airbag recall), cannot fault the service. Thank you.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Simon was an excellent salesman. He was attentive provided a individualised video and was always prompt in response and gave a full history of the car. To be honest one of the best experiences i have had when considering a car and I have saved his number and will go back to him when we are ready to purchase.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service. Nothing was too much trouble. felt valued.
Verified User
•
Feb 8, 2024
5.0/5
5.0/5
Everything went to plan,I was kept informed and everyone very helpful.
Verified User
•
Feb 7, 2024
5.0/5
5.0/5
When you buy a Mercedes you expect excellence and that’s exactly what I got ! From the beginning my experience with Simon was outstanding and I could not recommend him highly enough! From the moment I stepped through the door and was greeted by a kind smiley receptionist. From the moment I met Simon he put me first, he answered all my questions- big or small and nothing was too much to ask. Despite being let down by valeting Simon kept me upto date and even did a hand over after hours as I couldn’t get away from work! He is the definition of Mercedes and a real asset to the brand.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Very good customer service
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Very accommodating & helpful
Verified User
•
Feb 5, 2024
4.0/5
4.0/5
Very good service
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Excellent service John was helpful and friendly Very professional
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Polite, professional staff, did what they said they'd do, when they said they'd do it. Cleaned my car as well, which was a nice surprise. My first experience with Mercedes (related to a mandatory airbag recall), cannot fault the service. Thank you.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Simon was an excellent salesman. He was attentive provided a individualised video and was always prompt in response and gave a full history of the car. To be honest one of the best experiences i have had when considering a car and I have saved his number and will go back to him when we are ready to purchase.