Rang with an issue with a wheel resolved with in 24 hours great service and the driver of the car was extremely happy as had to drive back to Scotland the next day.

very good service, i arrived early but they managed to start earlier for me....great area to sit and wait whilst having a coffee

Service plan so cost me £0 and had all the free coffee i desired - was quite the treat haha

Always an excellent service from Ryan. Friendly, courteous, professional.

Reception was excellent and polite. Service would have been 5 star if the faulty tyre could be replaced on the day.

As usual brilliant customer service from Worcester Mercedes so friendly, understanding and helpful.

As always quality service from Worcester. Welcoming and friendly from beginning to end.

Faultless service from Simon Underwood (as usual), from booking in to collection and delivery back of my car, he was professional, helpful and friendly and kept me updated regularly.

The staff were very helpful from booking to collection of the car

Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.