Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Great service.Checked my car over and gave me a new courtesy car to use. Many thanks for your help.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Tom was very helpfull but this my first Mercedes’ and more explanation into the many features of this car would have been good
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Faultless from start to finish
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Excellent customer service, friendly and knowledgeable team, The service advisor Ryan Henley who repaired my car kept me posted throughout,. The quality of service provided was fantastic. I dropped my GL500 while it was on Limp mode and now after the repair driving is so smooth. Many thanks Ryan and the team.
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Very friendly and it is good to be able to wait in comfort whilst the car had Its MOT.
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Staff were helpful and polite at all times
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Professional and user friendly service.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Never give a 5 as there is always room for improvement
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Great service.Checked my car over and gave me a new courtesy car to use. Many thanks for your help.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Very helpful
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Tom was very helpfull but this my first Mercedes’ and more explanation into the many features of this car would have been good
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Faultless from start to finish
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Excellent customer service, friendly and knowledgeable team, The service advisor Ryan Henley who repaired my car kept me posted throughout,. The quality of service provided was fantastic. I dropped my GL500 while it was on Limp mode and now after the repair driving is so smooth. Many thanks Ryan and the team.
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Very friendly and it is good to be able to wait in comfort whilst the car had Its MOT.
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Staff were helpful and polite at all times
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Professional and user friendly service.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Never give a 5 as there is always room for improvement