No

The service manager is always helpful and meets all my needs

It was excellent.As a result of my last visit I have booked the car in for a service.Well done.

Will was extremely helpful and knowledgeable, and he was able to answer any questions I had and was very patient. Unfortunately, although he helped me identify the model of Mercedes that I was looking for, he wasn't able to sell me a car as there was nothing suitable in the group at the time and I sourced one from another Mercedes group. I would have preferred to purchase via Will and to have purchased locally to home - it was a shame I couldn't do that.

No

Satisfied with the service.

Check in was smooth and easy lady was very good Pick up not so much, I asked if faults had been checked to be told there was no fault warning at time so no but on reading paperwork after all had been checked he should have just read the front page of report rather than try to blag it Shame

The lady who look after us was very helpful and polite. This contributed to my father’s first experience of Mercedes Benz.

Ryan in the service department is fantastic to deal with, as are the service receptionists.

Worcester has serviced our 2 cars for a few years now we wouldn’t go anywhere else the service is always excellent and staff so friendly and helpful. We changed both our car’s over the last 9 months sales team and managers always make us fell welcome as we approach reception we are always asked if we would like a drink and of course my wife say’s yes please always a pleasure to there.