Professional and dependable. I have been very happy with Mercer Properties and renting in Normal Heights. The online system is easy for bill pay and maintenance requests. I’ve never had to wait long for service and communication is greatThanks!

Mercer properties has been very responsive whenever we've contacted them.

The request was handled in a timely manner and with a good result! The selected vendor was communicative and informative.

Move in process was easy. We’ve had trouble getting a response on maintenance orders since we moved in. Also there are no signs of a gardener service since we moved in and that is supposed to be included

I appreciate the very quick response to the leaky faucet. It took a second visit by the contracted plumber since the initial leak was fixed but the handle was left very loose after the repair (feeling like it would fall off). The contractor resolved the issue within two days after I sent a short video I sent illustrating the problem.

Genuine service throughout the entire rental process. Quick to respond and easy to work with.

Mercer Properties is a stellar Property Management Company. As renters, we have always found them to be very responsive to our requests and their maintenance staff is top tier.

Ranting from Mercer has been a pleasure.

Have not had much interaction.

always here to help with any problems, great staff