I appreciate mercer property management for working with me and the housing commission while they provided financial rental assistance due to a covid hardship. Some feedback would be to check in with their contractors for maintenance requests. I went without hot water in my shower for 4 days and made multiple requests. contractor they hired said he doesn’t do “urgent” requests and was out of town for his daughters softball game. The morning he was scheduled to come for the repair he showed up an hour late saying he was still on his way back from his family event. Extremely unprofessional
Nadezda
•
Nov 11, 2021
5.0/5
5.0/5
Great experience of renting my studio for almost two years. Definitely will recommend anyone to rent through Mercer Property Management! Very responsive and caring team!
Elaine
•
Nov 11, 2021
5.0/5
5.0/5
Issue was managed efficiently by Mercer staff and handled by exterminator promptly. Thank you!
John
•
Oct 17, 2021
5.0/5
5.0/5
Always on point if I need them to check something out
Ruicong
•
Sep 22, 2021
4.0/5
4.0/5
Responds are fast. Services are well thoughtful.
Huey
•
Aug 30, 2021
5.0/5
5.0/5
Got a hold of someone it was a Sunday, Told them had a leak, I turned off feed they came an fixed
Kris
•
Jul 12, 2021
4.0/5
4.0/5
Cesar is great. Responsive and quick. The maintenance email system confusing
Linda
•
Jul 12, 2021
5.0/5
5.0/5
We are long-time tenants with Mercer and we have been extraordinarily pleased with their quick response to our service requests. This one in particular, we sent in a plumbing request and received a call the SAME day! It was serviced immediately and exceeded expectations! Thank you!
Regino
•
May 21, 2021
4.0/5
4.0/5
Great Service
Brad
•
May 17, 2021
5.0/5
5.0/5
Mercer Team is always quick to respond to any request needed. Much appreciated.
I appreciate mercer property management for working with me and the housing commission while they provided financial rental assistance due to a covid hardship. Some feedback would be to check in with their contractors for maintenance requests. I went without hot water in my shower for 4 days and made multiple requests. contractor they hired said he doesn’t do “urgent” requests and was out of town for his daughters softball game. The morning he was scheduled to come for the repair he showed up an hour late saying he was still on his way back from his family event. Extremely unprofessional
Nadezda
•
Nov 11, 2021
5.0/5
5.0/5
Great experience of renting my studio for almost two years. Definitely will recommend anyone to rent through Mercer Property Management! Very responsive and caring team!
Elaine
•
Nov 11, 2021
5.0/5
5.0/5
Issue was managed efficiently by Mercer staff and handled by exterminator promptly. Thank you!
John
•
Oct 17, 2021
5.0/5
5.0/5
Always on point if I need them to check something out
Ruicong
•
Sep 22, 2021
4.0/5
4.0/5
Responds are fast. Services are well thoughtful.
Huey
•
Aug 30, 2021
5.0/5
5.0/5
Got a hold of someone it was a Sunday, Told them had a leak, I turned off feed they came an fixed
Kris
•
Jul 12, 2021
4.0/5
4.0/5
Cesar is great. Responsive and quick. The maintenance email system confusing
Linda
•
Jul 12, 2021
5.0/5
5.0/5
We are long-time tenants with Mercer and we have been extraordinarily pleased with their quick response to our service requests. This one in particular, we sent in a plumbing request and received a call the SAME day! It was serviced immediately and exceeded expectations! Thank you!
Regino
•
May 21, 2021
4.0/5
4.0/5
Great Service
Brad
•
May 17, 2021
5.0/5
5.0/5
Mercer Team is always quick to respond to any request needed. Much appreciated.