Very accommodating and friendly

I had an oil change and when done the technician did not put a new sticker in the upper left corner of my windshield to remind me at what mileage to have my next oil change as a senior citizen I like those remindersYou have good service

The service people are always smiling and so helpful with even my messing up my auto start.I think the Company is great so far

Prompt response on my needs.

This is a repeat comment - Midstate does not offer a business friendly waiting room. No place to set up your lap top.Given that the Service Manager, Tony Derenthal, had only 1 week on the job; he did an excellent taking my customer concerns in great detail. Keep in mind I am a Level C Auto Tech with completed ASE certification. Ergo, I know in detail what is needed on my Outlander Sport.

No estimated time to completion. Appointment times are provided but often not started on time.Car was returned in same state as drop off. Other dealerships will vacuum and/or remove the paper sheets they use on the floor.The people here are always friendly and professional. It's refreshing not to be treated like a number.

Professional, courteous and timely.

Making and changing my appointment was very easy, and I was treated with courtesy and respect.Service began on time, was thorough and I was informed along the way.

Professional staff . Friendly and helpful with questions

Service was quick and easyService was perfect