Had to go back a number of times to the dealership to get my problem resolved, which was challenging given my work schedule. However, Dan the Service Manager, was really proactive in getting the problem fixed and I was really impressed with himFacility is ok, but not great if you need to do work. No quiet areas and you can’t get away from the TV or commercial radio playing. For our other vehicles, Subaru and Mazda, the dealership facilities are way better with quiet areas, desks and PowerPoints and good options for hot and cold drinksKudos to Dan for working extremely hard to fix my car issues. I felt very confident about his honesty and thoughtfulness. He really exemplified customer service I felt.Dan, the service manager, really went the extra mile to ensure that my car issues were resolved.
Verified User
•
Feb 13, 2026
3.0/5
3.0/5
They were aware of the problem because it is a common one and knew they didn't have the part. I had an oil change but the diagnosis shouldn't have taken that long.It's better than average
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Washing The Vehicle was great
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Best people around!
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
I was very satisfied with the service. However, I am not satisfied with the performance of my PHEV. When I purchased the vehicle I was assured that there would be no issues with the performance during the cold weather. Afterall, we do live in New England.I was unable to schedule my service online. I had to call the dealership.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
This is my 3rd Mitsubishi from this business. I will not go anywhere else!!!I love their staff and the service department.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
This is my third vehicle from this location. Everyone there is amazing.Staff were great and inviting. Made the process very easy.
Had to go back a number of times to the dealership to get my problem resolved, which was challenging given my work schedule. However, Dan the Service Manager, was really proactive in getting the problem fixed and I was really impressed with himFacility is ok, but not great if you need to do work. No quiet areas and you can’t get away from the TV or commercial radio playing. For our other vehicles, Subaru and Mazda, the dealership facilities are way better with quiet areas, desks and PowerPoints and good options for hot and cold drinksKudos to Dan for working extremely hard to fix my car issues. I felt very confident about his honesty and thoughtfulness. He really exemplified customer service I felt.Dan, the service manager, really went the extra mile to ensure that my car issues were resolved.
Verified User
•
Feb 13, 2026
3.0/5
3.0/5
They were aware of the problem because it is a common one and knew they didn't have the part. I had an oil change but the diagnosis shouldn't have taken that long.It's better than average
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Washing The Vehicle was great
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Best people around!
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
I was very satisfied with the service. However, I am not satisfied with the performance of my PHEV. When I purchased the vehicle I was assured that there would be no issues with the performance during the cold weather. Afterall, we do live in New England.I was unable to schedule my service online. I had to call the dealership.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
This is my 3rd Mitsubishi from this business. I will not go anywhere else!!!I love their staff and the service department.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
This is my third vehicle from this location. Everyone there is amazing.Staff were great and inviting. Made the process very easy.