Service was great, I was in and out in the timeframe estimated and everyone was very precessional and friendly. Checking in and out was easy and effortless, and Daniel was extremely organized and knowledgeable when explaining the service I was getting.

I was told my service would take about an hour and waited more than 1 hour. As no one came to confirm if my service is complete I went to check the status and different service support person looked at it and confirmed the car is ready. Once I came back home I received message that there are service recommendations and I have to come back again to get those fixed. I agree that the person assigned with my car is busy and swamped and am not blaming anyone but I felt like I was ignored and haven’t been communicated properly. I got another message from service manager that they are waiving my service charge. I appreciate the gesture but I wasn’t looking for that!

professional

My battery was replaced after it went dead. Excellent service!

Excellent service. Wally was professional and kept me up-to-date on my service. The work performed was great.

I was very happy with the way the people at Mike Shaw did their work, very professional and in a timely manner makes me want to come back I'll be in the market for a newer car soon, I will keep them in mind

Maggie and Matias were excellent to work with. Did what they said they would do.

Best dealership ever

Friendly and quick service!!

The professionalism of the service team was excellent. Because of this superb customer service, I moved my business from another dealership.