I just dropped in with a tire pressure warning light. A really nice guy checked the tire pressure, added air and gave me simple instructions to return if light did not turn off. It did not, so I returned. After determining which tire was the problem, I was advised to make a service appointment. I pulled into the lot and called to make an appointment. Instead, the person who answered the phone came downstairs, found a service rep and worked to make sure the problem was solved. Tim, the service advisor, immediately had my car checked and , at 5:25, got the mechanics to make a tire repair. I was out by 6:10–Tim stayed late to complete solving my problem. I am really, really impressed with this level of service and grateful to all of the people who worked hard to make sure my tire was fixed and I was satisfied. Thanks!
Tawnya
•
Oct 28, 2020
5.0/5
5.0/5
The best customer service all around!
Michael
•
Oct 28, 2020
5.0/5
5.0/5
Today’s service went smoothly and quicker than expected. My service advisor, Tim, has been awesome working with me to hopefully resolve the issue!
Cynthia
•
Oct 28, 2020
5.0/5
5.0/5
So pleased with the quick service! It was pleasant and only a short wait.
Ted
•
Oct 28, 2020
5.0/5
5.0/5
Having just moved to the Denver area, this was our first visit to Mike Shaw Subaru. From the moment I was greeted and welcomed to town by Tim, to check-in with Mitch, and service help from Kathy, we enjoyed excellent service and maintenance.
Erin
•
Oct 28, 2020
5.0/5
5.0/5
Greeted right away, very friendly, service completed quickly. Clean facilities kept me informed of progress and how long it would be.
Lauren
•
Oct 27, 2020
5.0/5
5.0/5
Great experience and service!
Jennifer
•
Oct 27, 2020
5.0/5
5.0/5
Very efficient
Dean
•
Oct 27, 2020
5.0/5
5.0/5
The service department was professional and prompt in taking care of my Crosstrek.
I just dropped in with a tire pressure warning light. A really nice guy checked the tire pressure, added air and gave me simple instructions to return if light did not turn off. It did not, so I returned. After determining which tire was the problem, I was advised to make a service appointment. I pulled into the lot and called to make an appointment. Instead, the person who answered the phone came downstairs, found a service rep and worked to make sure the problem was solved. Tim, the service advisor, immediately had my car checked and , at 5:25, got the mechanics to make a tire repair. I was out by 6:10–Tim stayed late to complete solving my problem. I am really, really impressed with this level of service and grateful to all of the people who worked hard to make sure my tire was fixed and I was satisfied. Thanks!
Tawnya
•
Oct 28, 2020
5.0/5
5.0/5
The best customer service all around!
Michael
•
Oct 28, 2020
5.0/5
5.0/5
Today’s service went smoothly and quicker than expected. My service advisor, Tim, has been awesome working with me to hopefully resolve the issue!
Cynthia
•
Oct 28, 2020
5.0/5
5.0/5
So pleased with the quick service! It was pleasant and only a short wait.
Ted
•
Oct 28, 2020
5.0/5
5.0/5
Having just moved to the Denver area, this was our first visit to Mike Shaw Subaru. From the moment I was greeted and welcomed to town by Tim, to check-in with Mitch, and service help from Kathy, we enjoyed excellent service and maintenance.
Erin
•
Oct 28, 2020
5.0/5
5.0/5
Greeted right away, very friendly, service completed quickly. Clean facilities kept me informed of progress and how long it would be.
Lauren
•
Oct 27, 2020
5.0/5
5.0/5
Great experience and service!
Jennifer
•
Oct 27, 2020
5.0/5
5.0/5
Very efficient
Dean
•
Oct 27, 2020
5.0/5
5.0/5
The service department was professional and prompt in taking care of my Crosstrek.