Issues identified and resolved

Taylor was awesome. Got me in and out quickly and pointed out a few things to consider for the vehicle. Applied the coupons that I brought una and did so in a very kind manner m. Thanks man.

EASY

Fast and easy.

KJ was great.

It was a seamless purchasing process.

My service team member was so nice and explained everything to me.

Very impressed with our salesperson, Cliff.

Very happy with how your team handled the extra issues that came up during my vehicles service. Came in for an oil leak and ended up needing a loaner vehicle while they waited for an ecm to get back in stock and they kept me up to date as best as they could till the part was available and installed.

Experience with the sales team was great. Everybody was very accommodating and respectful of my time. I did have an issue with the finance team. The gentleman tried to sell a bundle of prepaid service, oil change, etc. the cost for those bundles was very high and significantly higher than if I had purchased the same services individually at the time of service. There may be some confusion on the cost, however the real issue is the individual was not able to explain why what he was wanting me to purchase was so expensive. I can easily imagine people inadvertently purchasing those services, even though they could get the same thing for less.