Jay was super!!

I needed to perform two recalls on my 2013 Subi. They did it in 5 hours and provided shuttle service to my house which was much appreciated.

Mitch was so friendly and helpful and went above and beyond to provide great service.

Excellent service. This is my 3rd Subaru I have gotten from you and my 3rd dealing with Cliff. Great to work with and couldn't ask for a smoother transaction. Thanks!

My first service appointment was very good. I was greeted immediately when I drove up by a young man wearing a mask and he checked me in. Every customer and employee was wearing a mask and maintaining social distance. I was in and out in 1 hour while I waited outside on a bench.

The work was completed on time. No problems.

Matt kept me regularly informed of the progress on my recall service. The loaner car process was smooth, and my work was complete sooner than anticipated. An excellent experience...like usual. Thank you!

After several recall notices via text and snail mail I received for my 2017 Subaru Forester, I finally called to schedule an appointment with Mike Shaw Subaru. Kathy Nerka was incredibly flexible with my schedule and made a point to inform me that my car would take a few hours. I scheduled my appointment for an 11am arrival, but ended up bringing it in much earlier at 8. I didn’t feel I had inconvenienced anybody as the service team, especially Kathy and Jay Lazaro, made sure I was taken care of right away. It wasn’t but ten minutes after I’d left when I received a call from Kathy...which I honestly was anticipating. My car was a hot mess due to my putting things off because of the COVID-19 pandemic. Not only had I needed recall updates, but my car also needed an oil change, new tires and breaks. The service department was able to do it all!! That day!! When my car was returned to me later that evening it felt brand new. Of course, the car wash they provided helped too. 😄 It's always a great experience and I'm always SO well taken care of every time I stop in! Thank you everyone at Mike Shaw Subaru!!

Ashley was very helpful and attentive to my service needs.

Great salesperson, fast easy deal and quickly finished up the paperwork.