Good coordination to get my plate replaced as I still don't have the state paperwork.

Surpassed expectations

The severe was great but the bill was different then what you said. My bill did not agree is on you system.

Marcus Munoz was very professional and attentive to our problem with our car. He always goes about and beyond to help us out. We appreciate that very much. He is awesome!!

Excellent service

Will never go to another dealership ever again Mike Shaw has my business for life

It was my first experience with Mike Shaw Subaru's Service Department having moved to the area from out-of-state. All went smoothly and my vehicle was ready at the appointed time.

Oil change. In and out in 50 minutes.

I appreciated the Lyft ride home and my associate, Juan, was very nice, but I doubted the diagnosis due to a couple of factors. I came in concerned about a clicking/popping sound when making sharp turns. First, there was a red highlighted item to fix my camshaft but Juan said it was not immediately needed and would be OK to drive for a while. However there was a yellow highlighted item to repair my differentials that Juan said was an immediate emergency. The color/warning system does not seem to match the severity of each task. Second, I was told I needed to replace my engine and cabin filters but I had just personally replaced those 2 weeks prior. When asked how dirty they had gotten the response I received was " Well we live in Colorado so just make sure to get those replaced by your next service appointment." The combo of these 2 confusing points instilled some doubt.I took my car to a different shop today where they found none of the same issues, but instead recommended a rear wheel bearing replacement, which seems to align with the issue I'm experiencing. I don't want to doubt Subaru, but there was a huge variance in diagnosis and issue transparency.

Great, fast and easy