Juan was awesome super helpful and accommodating

Nothing but positive things to say. Sam was easy to work with and was able to get me out of pretty precarious negative equity situation. The leasing process was quick and easy and when it came to Finance, i was also blown away. Alejandra was extremely easy to work with and it was the least amount of time I’ve ever spent in a car dealers finance office. Again thanks to the team who helped me get into my new Solterra!

The visit was completed in the estimated time and the feedback was very good about work completed and needed.

5 stars

Service exceeded all expectations! Ean provided repair options, kept me informed during the process, and provided exceptional service! My car looks and drives like new. The car detail was over the top service! Extremely satisfied!

Everything went well

I appreciate the long test drive. I love the tech run down. I am finding that a year or two of free charging is common with new EV sales- which I didn’t get, bummer. Jamie is such an asset to your team- she has completed both of my last sales through Mike Shaw in a timely manner. Rob has been answering all my Solterra questions for a long time and I appreciate his use of the car and explanations for me as a new-to-electric customer.

My TCV failed on my 2020 Subaru Forester Sport at 38,867 miles. I had my car towed to Mike Shaw and they not only fixed the problem, they also kept me informed on some other issues that they took care of.Thank you!

Overall good. Took longer than expected and I wasn't contacted about time increase.

Everyone was kind, patient, and supportive