We had a strut replaced operating the rear hatch on our 2024 Solterra. The replacement worked but the other strut also needed to be replaced, and it wasn't. We found that out when we got to driving around a while when we got home. I need to set up another appointment to get the other strut replaced.
Anonymous
•
Jan 14, 2026
5.0/5
5.0/5
Easy. I live in Montana so I was able to complete the majority of the deal via phone and email.I will mention, because I don't get a spot to otherwise - it was a super bummer to be told we could use the Credit card for ANY of our down payment. I fully understand the fees and % - and the down payment being due but to have my $1000 deposit returned and need to write a check for the additional $1000 was kinda bullshit. I'm told its not a Mike Shaw thing but a JP Morgan Chase Finance thing - there has to be some way around that!! At least let the deposit count toward down payment.
Anonymous
•
Jan 13, 2026
5.0/5
5.0/5
Great experience, closing took longer than expected but in the end. Mai saved me 20 power month over the life of the term
Anonymous
•
Jan 12, 2026
5.0/5
5.0/5
Great experience learning about which vehicle to purchase. Mike O. was very knowledegable and gave great advice. He knows my previous car so it was helpful to understand the key differences between my old audi and the new crosstrek. He made it an easy decision to go with the crosstrek. Great customer service as well!!
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
Excellent experience.
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
I worked with Dan Peeples. He provided excellent service, taking the time to answer my questions clearly and made sure I felt comfortable and informed at every step. It was a great experience from start to finish.
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
Fast easy and efficient
Anonymous
•
Jan 4, 2026
5.0/5
5.0/5
Quick and efficient service
Anonymous
•
Jan 3, 2026
5.0/5
5.0/5
We felt very support by Dan Peebles. He understood what we wanted and why. We wanted to keep costs down and he provided a kind and effective response, guiding us through the process.We really like the 2026 Forester we bought, and we like the features we selected.We would recommend him and probably will. Very personable and efficient. it helped that he has so much experience and could grasp our needs, meet us where we are at. Never pushy.
We had a strut replaced operating the rear hatch on our 2024 Solterra. The replacement worked but the other strut also needed to be replaced, and it wasn't. We found that out when we got to driving around a while when we got home. I need to set up another appointment to get the other strut replaced.
Anonymous
•
Jan 14, 2026
5.0/5
5.0/5
Easy. I live in Montana so I was able to complete the majority of the deal via phone and email.I will mention, because I don't get a spot to otherwise - it was a super bummer to be told we could use the Credit card for ANY of our down payment. I fully understand the fees and % - and the down payment being due but to have my $1000 deposit returned and need to write a check for the additional $1000 was kinda bullshit. I'm told its not a Mike Shaw thing but a JP Morgan Chase Finance thing - there has to be some way around that!! At least let the deposit count toward down payment.
Anonymous
•
Jan 13, 2026
5.0/5
5.0/5
Great experience, closing took longer than expected but in the end. Mai saved me 20 power month over the life of the term
Anonymous
•
Jan 12, 2026
5.0/5
5.0/5
Great experience learning about which vehicle to purchase. Mike O. was very knowledegable and gave great advice. He knows my previous car so it was helpful to understand the key differences between my old audi and the new crosstrek. He made it an easy decision to go with the crosstrek. Great customer service as well!!
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
Excellent experience.
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
I worked with Dan Peeples. He provided excellent service, taking the time to answer my questions clearly and made sure I felt comfortable and informed at every step. It was a great experience from start to finish.
Anonymous
•
Jan 11, 2026
5.0/5
5.0/5
Fast easy and efficient
Anonymous
•
Jan 4, 2026
5.0/5
5.0/5
Quick and efficient service
Anonymous
•
Jan 3, 2026
5.0/5
5.0/5
We felt very support by Dan Peebles. He understood what we wanted and why. We wanted to keep costs down and he provided a kind and effective response, guiding us through the process.We really like the 2026 Forester we bought, and we like the features we selected.We would recommend him and probably will. Very personable and efficient. it helped that he has so much experience and could grasp our needs, meet us where we are at. Never pushy.