I was greeted prior to my appointment time by Not. He reviewed the requested work and asked whether there were any other issues to address. He indicated that the alignment and GPS update would probably take a couple of hours. He periodically informed me of the progress.Not was personable and professional.

Negotiated price online via email, walked in and they (John Vang & Den Peeples) handled it exactly as discussed, no issues or upsell. Very happy with the experience

Very please with the service

We had an amazing car buying experience. Randon was our sales person and was very informative, genuine and helped me get a great deal! They made my trade in experience very easy and everyone was very kind and professional. Would definitely recommend!

It was a Saturday, so I knew, even with an appointment it was going to be a while. Love the attention my car got, including the bath after the pil change.

Good work

Marcus was great! Very informative and polite.

We brought our car in for service on a Thursday. Our service advisor (Dominic Daniel) was great and explained exactly how they would be testing the AC unit. He told us the car would be ready on Tuesday (the AC unit was leaking) but he would be on vacation the following week and he introduced me to the person who would be filling in for him (maybe Shaun). We live 1 1/2 hrs. away from Mike Shaw Subaru. (Our local dealer did not think there was anything wrong with the AC and blamed the lubricant on the serpentine belt on the garage that changed the oil. That is why we drove the car back to where we purchased it.)Bottom line, the service was great until we tried to get the status of the repairs on Tuesday afternoon. Since our advisor was on vacation, no one returned our calls and we kept getting transferred to yet another answering service. After about 5 attempted phone calls on Wednesday, someone (Patrick) finally returned our call to let us know the car would be ready on Thursday. He also returned our call promptly on Thursday letting us know we would be able to pick the car up.This would be a 5 star if someone would have just let us know the status. Living so far away, it was frustrating being in limbo and trying to plan when we would have to go to north Denver.

Oil change and tire rotation in the morning with my wife’s CRV at Planet Honda then to Mike Shaw Subaru for an oil change and tire rotation for my Crosstrek. Wish we could of purchased a Honda from Mike Shaw. The service with MS was great. Larry my service rep was great. Thank you.

We spoke on the phone and they arranged to get the exact car we wanted. Purchasing it went smoothly.