Couldn’t be better

Car was towed with roadside assistance because battery died, fast efficient service next day (towed on a sunday)

had to replace bushings and a wheel lug I wasn't expecting. almost $1600 is a lot for a retiree.

Good

Samantha was fantastic to work with

The sales person, Cliff Swaim, was expecting us and was ready for us. He spent all the time we needed and answered every question that we had. We came back the next day and he had the paperwork ready to go. An incredibly smooth and efficient experience. This is how car buying can and should go.

When I first came in looking to lease my first car I disappointingly left without signing the lease because the price wasn’t what I had hoped for. A week later, my salesperson Samantha called me back in once she was confident she could get me a great deal for the car I wanted within my price goals.

Mike Shaw Subaru is the most reliable, transparent and customer service driven auto dealership I’ve been to in years.

Very friendly staff and efficient.

Simon Lupo was very helpful with my situation. I came home from a 2 week trip away from home and found a dead battery in my 2022 Subaru Outback Wilderness. That never happened before. In 2024 I had a similar battery go dead for no reason and it was also replaced. I brought the replaced 2024 battery to Simon and he gave me a brand new battery within 24 hours. He told me he thought this battery he replaced had a dead cell. I installed the new replacement battery and everything was fine after Simon told me the car horn would stop beeping once I started the car.