I greatly appreciated the loaner for a day while the service was completed.

Eric Ontiveros always makes sure my vehicles are running perfectly

I have been coming to MS for a few years with some good and not so good experiences. This one was good. The only thing that I did care for was, it took a few visits to get my car done, and everytime I got a different inspection result. Was a little confusing.

Needed some warrenty work done on my vehicle.

I did not like the fact that I was sitting in the waiting room when the technician sent me emails about my car rather than coming in and directly talking with me

Warranty work for the battery on my 2023 Outback, handled promptly by everyone right from my initial phone call, all of the way up to getting my vehicle when it was complete. A stronger new battery was installed and some other qualifying items, too. Aidan and his team are pros. I have been and will continue to take my Outback to Mike Shaw for all services. Highly recommended

Tommy was helpful and courteous.

No comments

Excellent communication. Completed all of the inspections and first time service that I anticipated.

The team was very helpful and courteous.