Great customer service. The appointment was am hour later then the estimate. I said I understood. And to my surprise i was given a free oil change. I waa so thankful. This was a sharp contrast with my previous experience when I was advised on additional needs beyond my oil change. I chose to wait and only did the basic oil change. I called back to ask about those additional needs. Service advisor said there were zero notes. I asked for the manager to review the history and get back. Never got a phone call. My recent visit I decided to give you another try. Glad I did!
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service Dept techs Ben and LarryKnowledgeable, personable, thurough and patient.I'm impressed w service
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Exellent service
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Fast service.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Very helpful and made the process extremely easy.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service crew was great as always.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
well done. on time. quick. We are trusting out out back only to Mike Shaw. clean area. up to date info about our car.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service on my car was done quickly and I was able to track progress in the app. The technician noticed my front brakes were wearing unevenly and the Advisor, Ean, made an appointment for me to return for a full front brake job under warranty.Also, I really appreciated the snacks and coffee service in the customer lounge while waiting for my car.
Anonymous
•
May 14, 2024
5.0/5
5.0/5
As usual everyone was pleasant and professional. Explaining everything so I could understand.
Great customer service. The appointment was am hour later then the estimate. I said I understood. And to my surprise i was given a free oil change. I waa so thankful. This was a sharp contrast with my previous experience when I was advised on additional needs beyond my oil change. I chose to wait and only did the basic oil change. I called back to ask about those additional needs. Service advisor said there were zero notes. I asked for the manager to review the history and get back. Never got a phone call. My recent visit I decided to give you another try. Glad I did!
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service Dept techs Ben and LarryKnowledgeable, personable, thurough and patient.I'm impressed w service
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Exellent service
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Fast service.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Very helpful and made the process extremely easy.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service crew was great as always.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
well done. on time. quick. We are trusting out out back only to Mike Shaw. clean area. up to date info about our car.
Anonymous
•
May 15, 2024
5.0/5
5.0/5
Service on my car was done quickly and I was able to track progress in the app. The technician noticed my front brakes were wearing unevenly and the Advisor, Ean, made an appointment for me to return for a full front brake job under warranty.Also, I really appreciated the snacks and coffee service in the customer lounge while waiting for my car.
Anonymous
•
May 14, 2024
5.0/5
5.0/5
As usual everyone was pleasant and professional. Explaining everything so I could understand.