Wally Pettengill is a great customer service provider and took the time to explain some upcoming recommended maintenance that I will schedule soon. I appreciate Wally's stewardship of service for my car and look forward to coming back to Mike Shaw Subaru for my next maintenance. Kind Regards, Alex Bernet

Ben is great, very helpful.

I usually have Taylor helping me and he is the best!

Awesome

Slow leak found. Great service, friendly employees. Relaxing time. Enjoyed the Latte!

Very good with the exception of two issues you folks should have noted and told me before hand:1.I was not made aware of multiple dents in the roof. Hail damage I suspect. It was noted on the Carfax report.I would have dickered on the price of the car to the tune of $1000.2.I was told there where 4 "winter" tires in the car that were included. They were wrapped in plastic. I unwrapped them when I got home. They are not winter tires. They are regular street tires. The winter tires are on the car. Would have been nice if they were swapped out for me.I'm not pointing at anyone in particular. Guess I should have not been so trusting.Joe Colarusso

Our 2016 Forester had been having transmission issues. Brought it in January 2024 for this problem to have it fixed. Then on a trip up to the mountains, the transmission failed and we had to have the car towed back to Mike Shaw. They were able to fix the transmission by replacing it under warranty.

Good experience. Great communications with the service advisors.

First time taking my Subaru in loved the Experience and the person the helped me was awesome.

Not was helping me on this whole process. Let him know I really appreciated his help and knowledge.