The staff was superb answered all my questions. And I was happy with the quality of the work
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Eric G was great
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
My account rep did a great job, helpful and informative.
Anonymous
•
Sep 11, 2025
4.0/5
4.0/5
Exceptional visit.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
Christian was fantastic, and the deals were great. I wasnt expecting to buy a car, but the trims, the deals, and all the help lined up perfectly.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Eric was extremely helpful! Service was prompt and everyone was courteous!
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Easy and quick visit. Staff and manager were more than helpful. Nice space to wait. Great communication.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Ean was informative and efficient.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Taylor is awesome! Customer service, communication, and execution is all top notch.
Anonymous
•
Sep 8, 2025
4.0/5
4.0/5
While customer service inside the building is great, once you leave the property communications are absolute crap. In July we bought our Forester in for an oil change. Eric was pleasant and professional. We took advantage of your Uber service to get breakfast. While at breakfast we attempted to check the status but of course the app said there was an error... try again later. Sent Eric a text no response. Tried to call Eric... sent to voice mail. Left several messages as we need both the status of the vehicle and the return Uber ride. Finally got through on the 5th attempt. A few weeks after the oil change, we got a follow-up text from Eric. I responded to the text asking for a quote to have the rear brakes done. No response. I called the Service Department and selected Price Questions. First guy quoted me $270 but said a Service Advisor would need to call me back and confirm. No call back from an Advisor. Called back two more times to speak with an advisor left one voice mail and one time the rep said she would elevate the issue to the manager. Still no call back. Showed up for my appointment and described the above to Marcus. Marcus estimated 2-2.5 hours to have the brakes complete. Uber ride home. 4 hours later still no update. Tried checking the app for status... of course it didn't work (something went wrong... please try again later). Texted Marcus... no response. Called Marcus got sent to voice mail, left a message... no call back. Ended up having to have my wive drive me back up and hope the car was ready. Marcus zeroed out my bill which was unexpected and appreciated, but again customer service inside the building is great.
The staff was superb answered all my questions. And I was happy with the quality of the work
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Eric G was great
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
My account rep did a great job, helpful and informative.
Anonymous
•
Sep 11, 2025
4.0/5
4.0/5
Exceptional visit.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
Christian was fantastic, and the deals were great. I wasnt expecting to buy a car, but the trims, the deals, and all the help lined up perfectly.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Eric was extremely helpful! Service was prompt and everyone was courteous!
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Easy and quick visit. Staff and manager were more than helpful. Nice space to wait. Great communication.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Ean was informative and efficient.
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
Taylor is awesome! Customer service, communication, and execution is all top notch.
Anonymous
•
Sep 8, 2025
4.0/5
4.0/5
While customer service inside the building is great, once you leave the property communications are absolute crap. In July we bought our Forester in for an oil change. Eric was pleasant and professional. We took advantage of your Uber service to get breakfast. While at breakfast we attempted to check the status but of course the app said there was an error... try again later. Sent Eric a text no response. Tried to call Eric... sent to voice mail. Left several messages as we need both the status of the vehicle and the return Uber ride. Finally got through on the 5th attempt. A few weeks after the oil change, we got a follow-up text from Eric. I responded to the text asking for a quote to have the rear brakes done. No response. I called the Service Department and selected Price Questions. First guy quoted me $270 but said a Service Advisor would need to call me back and confirm. No call back from an Advisor. Called back two more times to speak with an advisor left one voice mail and one time the rep said she would elevate the issue to the manager. Still no call back. Showed up for my appointment and described the above to Marcus. Marcus estimated 2-2.5 hours to have the brakes complete. Uber ride home. 4 hours later still no update. Tried checking the app for status... of course it didn't work (something went wrong... please try again later). Texted Marcus... no response. Called Marcus got sent to voice mail, left a message... no call back. Ended up having to have my wive drive me back up and hope the car was ready. Marcus zeroed out my bill which was unexpected and appreciated, but again customer service inside the building is great.