It's was great.

Fair and enjoyable

Amazing experience. My mechanic Ben was super friendly and communicative.

Always a good experience

The oil change appointment went smoothly over all, but I had one frustration.I scheduled an oil change through the Mike Shaw website that advertised a discounted rate for that service. But, when I arrived at Mike Shaw at the scheduled time and checked in, my service rep. didn't know what service I was to receive or about the discounted price for the oil change. Apparently, the computer didn't reveal that information to him, only my name. For a modern website, it was odd and annoying that I would have to provide that information to him. Not a huge deal, but disappointing.

Ean was amazing, kind, patient, detail oriented and very compassionate. He went above and beyond. His communication was quick and he was very understanding. He made this visit my best experience yet when going to Mike Shaw Subaru.

Ean was awesome! He communicated so well throughout the process and handled everything with warranty for us (which I know is not easy). When new things were coming up, he reached back to warranty to make sure it would be covered and always called with updates. I could not ask for a better strvice!

Fast service, no unnecessary upsell, friendly associate. Ben Hare is my go-to person from now on!

Fast and easy!

Emma was able to get my WRX in for the 60k service and provide a loaner car since I had my youngest kiddo with me. Overall the car was taken care of and the service itself was completed in a timely manner. Only issue with the car was from another shop that serviced it at 55k and Mike Shaw was able to clean up the oil mess that was left behind, and they did so without asking. Which is very much appreciated on my behalf.