Mike Traczynski was fantastic! He was very helpful and knowledgeable that really sold us, we had actually just done to look but Mike made us feel confident and comfortable making our purchase. He even said a prayer for us and our car and left a beautiful token for our car! He definitely an asset to Mike Shaw.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
I had such a wonderful experience with Ean! He was so helpful and answered all of my questions. Sometimes I feel nervous with car issues because I don’t know much about cars which and will be spoken to condescendingly. I had the opposite here! I was well informed by Ean and when I didn’t understand, he explained and offered options.I also really appreciated the inspection video and found it very transparent and helpful.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Really good, clear communication. My son’s car is an older Impreza, I trust their knowledge and feel good knowing they repaired it due to its age. Very professional and the tech explained every necessary repair with photos of the parts of the car needing fixing and walk around videos explaining everything which I thought was very helpful. I have used Mike Shaw Subaru many times for my newer crosstrek for routine factory maintenance & trust them. I appreciate they offer warranties on all repairs too (just incase!). I will continue to come to Mike Shaw Subaru
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
The work I needed done was completed right on time. Super-efficient.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Everyone at the dealership were very helpful and pleasant! We especially liked our sales person Devon Lor he was kind, friendly , very helpful and informative! We had a great experience!
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Not was an excellent service representative. He really went out of his way to help me.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Great customer service and help.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
The process was good and everyone was great. Had it all set to just sign paperwork and that took a lot of time. E nice if that process can speed up. But overall, a great team.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
From our test drive on Saturday to finalizing the purchase on Tuesday, Cliff Swaim made the experience easy and painless. He was very responsive throughout and always had the vehicle ready to go at every point in the process. We truly appreciate Cliff and the rest of the team working with us on the price and for knocking off a bit more at the very end due to a bad battery. We'll definitely recommend Mile Shaw Subaru to friends and family and we hope to have the opportunity to do business with Cliff and team again in thefuture.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Every time I need to bring my car for service, I am met with courtesy and professionalism. I am also very grateful for the use of a courtesy car (I wanted to keep that one, and just leave mine!!! ). Your staff is great to work with. Thank you so much.
Mike Traczynski was fantastic! He was very helpful and knowledgeable that really sold us, we had actually just done to look but Mike made us feel confident and comfortable making our purchase. He even said a prayer for us and our car and left a beautiful token for our car! He definitely an asset to Mike Shaw.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
I had such a wonderful experience with Ean! He was so helpful and answered all of my questions. Sometimes I feel nervous with car issues because I don’t know much about cars which and will be spoken to condescendingly. I had the opposite here! I was well informed by Ean and when I didn’t understand, he explained and offered options.I also really appreciated the inspection video and found it very transparent and helpful.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Really good, clear communication. My son’s car is an older Impreza, I trust their knowledge and feel good knowing they repaired it due to its age. Very professional and the tech explained every necessary repair with photos of the parts of the car needing fixing and walk around videos explaining everything which I thought was very helpful. I have used Mike Shaw Subaru many times for my newer crosstrek for routine factory maintenance & trust them. I appreciate they offer warranties on all repairs too (just incase!). I will continue to come to Mike Shaw Subaru
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
The work I needed done was completed right on time. Super-efficient.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Everyone at the dealership were very helpful and pleasant! We especially liked our sales person Devon Lor he was kind, friendly , very helpful and informative! We had a great experience!
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Not was an excellent service representative. He really went out of his way to help me.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Great customer service and help.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
The process was good and everyone was great. Had it all set to just sign paperwork and that took a lot of time. E nice if that process can speed up. But overall, a great team.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
From our test drive on Saturday to finalizing the purchase on Tuesday, Cliff Swaim made the experience easy and painless. He was very responsive throughout and always had the vehicle ready to go at every point in the process. We truly appreciate Cliff and the rest of the team working with us on the price and for knocking off a bit more at the very end due to a bad battery. We'll definitely recommend Mile Shaw Subaru to friends and family and we hope to have the opportunity to do business with Cliff and team again in thefuture.
Anonymous
•
Feb 2, 2024
5.0/5
5.0/5
Every time I need to bring my car for service, I am met with courtesy and professionalism. I am also very grateful for the use of a courtesy car (I wanted to keep that one, and just leave mine!!! ). Your staff is great to work with. Thank you so much.