The service was excellent, however, Subaru does not have a solution to the problem of causing batteries going dead.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I appreciate how quickly you were able to get me in to deal with warning lights. Everyone was professional and I felt like I got great service. I was glad that my transmission body valve was covered under warranty.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
My service agent was Marcus. He was very professional, polite, and willing to help. I was given a loaner car to use while my car was being looked at.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I have been coming to Mike Shaw for several years, and always have a good experience. The staff/technicians are always genuinely friendly and helpful.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I live about 20 miles away and will never take my car to get serviced anywhere else!!! Taylor was absolutely fantastic. He was transparent and immediately up front with pricing and explained in detail what the 60,000 mile maintenance included and made me feel very comfortable. He also gave me the new EV Solterra as a rental while my car was being serviced. I am so pleased with the consistent customer service every single time I come in! I also appreciate the follow up texts with the breakdown of services and pricing and what needs immediate attention. I love how convenient it is to choose which services need to be done on your phone. Mike Shaw Subaru has my business for life! Thanks, Taylor!!!
The service was excellent, however, Subaru does not have a solution to the problem of causing batteries going dead.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I appreciate how quickly you were able to get me in to deal with warning lights. Everyone was professional and I felt like I got great service. I was glad that my transmission body valve was covered under warranty.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
My service agent was Marcus. He was very professional, polite, and willing to help. I was given a loaner car to use while my car was being looked at.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I have been coming to Mike Shaw for several years, and always have a good experience. The staff/technicians are always genuinely friendly and helpful.
Anonymous
•
Nov 30, 2023
5.0/5
5.0/5
I live about 20 miles away and will never take my car to get serviced anywhere else!!! Taylor was absolutely fantastic. He was transparent and immediately up front with pricing and explained in detail what the 60,000 mile maintenance included and made me feel very comfortable. He also gave me the new EV Solterra as a rental while my car was being serviced. I am so pleased with the consistent customer service every single time I come in! I also appreciate the follow up texts with the breakdown of services and pricing and what needs immediate attention. I love how convenient it is to choose which services need to be done on your phone. Mike Shaw Subaru has my business for life! Thanks, Taylor!!!