Dominick is a great service representative and I appreciate him answering my questions. I was in to replace my radio under warranty and waited at the dealership for 4 hours. Unlike my previous visits, I did not receive a message with my service inspection report (text or email) and so I did not know my brakes were close to needing to be replaced. If I had known I would have added this service on to my appointment that day instead of having to now come back a week later and lose another half a day. Again, Dominick is 5 stars, it’s the system error of not receiving my inspection report that is the frustration.

Marcus was great! Very thorough and friendly and knowledgeable

Great price and service

Jeremiah made the testing and purchase process stress free and easy

Quick and timely service!

After numerous attempts to correct the issue, I believe it has been sealed or repaired, as it was said before, but we will see, as it is too soon to tell. Joshua stepped in and took responsibility for the work to be completed.

The salesman Spencer was very personable and all staff were honest and upfront about costs.

From start to finish, it was a seamless experience. I was greeted promptly, the waiting area was comfortable, and the car was serviced promptly. In a word it was "pleasant."

Took my car in to check a check engine light, a couple of recall items, oil change and tire rotation. It was easy to make the appointment. The service advisor Aidan did a great job of evaluating the check engine light and explaining the work items. Everything was done as promised. Since there were several items, the repairs took longer than usual and I appreciated being provided a loaner vehicle.

When at the dealership everything is great. However trying to call and get a hold of anyone is next to impossible. I left tons of voicemails and none were ever returned and I could never get a hold of anyone. I called over 20 times in an about 4 days and never spoke with anyone. It’s so frustrating because we love bringing our two Subarus but never answering the phone is just ridiculous.