We were 1800 miles from home on vacation and had a service issue that needed attention and Mike Shaw Subaru treated us like family and corrected the problem in a very timely manner.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Taylor gave amazing service, per usual. Always 5 starts.However, please tell your foreman, Bob Anderson, to please stop coming out and saying hello to me. It’s very awkward. He even left a note in my car. This is unwelcome and uncomfortable attention. When I’m there getting my car serviced, I am a customer and I do not want to be bothered by a former coworker trying to flirt with me. Thank you.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
I brought my car in without an appointment and left it for repairs. Both Taylor and Marcos were great. My car was worked in and I was able to pick it up the next morning .
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Immediate attention to my flat tire repair needs. Honest when quoting necessary repair without over-selling.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Always good
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Courtesy shown and the tech knew his stuff. I was so impressed with IAN. He helped me make some decisions which I will be calling him with another appointment.
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
Good job
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
We have always had an excellent experience at your dealership. We're sad to see service writer Brian no longer there. But we were sill treated with respect, and not just another car coming in. Please dont lose your reputation.Thank you for the Mike Shaw crew. Including the salesman who sold us the car. He had it detailed and ready to go.THATS customer service.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Very effefficient and thorough and the communication is well done.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Great experience with my second purchase at Mike Shaw Subaru! Excellent service and the process was stress free.
We were 1800 miles from home on vacation and had a service issue that needed attention and Mike Shaw Subaru treated us like family and corrected the problem in a very timely manner.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Taylor gave amazing service, per usual. Always 5 starts.However, please tell your foreman, Bob Anderson, to please stop coming out and saying hello to me. It’s very awkward. He even left a note in my car. This is unwelcome and uncomfortable attention. When I’m there getting my car serviced, I am a customer and I do not want to be bothered by a former coworker trying to flirt with me. Thank you.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
I brought my car in without an appointment and left it for repairs. Both Taylor and Marcos were great. My car was worked in and I was able to pick it up the next morning .
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Immediate attention to my flat tire repair needs. Honest when quoting necessary repair without over-selling.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Always good
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Courtesy shown and the tech knew his stuff. I was so impressed with IAN. He helped me make some decisions which I will be calling him with another appointment.
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
Good job
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
We have always had an excellent experience at your dealership. We're sad to see service writer Brian no longer there. But we were sill treated with respect, and not just another car coming in. Please dont lose your reputation.Thank you for the Mike Shaw crew. Including the salesman who sold us the car. He had it detailed and ready to go.THATS customer service.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Very effefficient and thorough and the communication is well done.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Great experience with my second purchase at Mike Shaw Subaru! Excellent service and the process was stress free.