I brought my car in without an appointment and left it for repairs. Both Taylor and Marcos were great. My car was worked in and I was able to pick it up the next morning .
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Immediate attention to my flat tire repair needs. Honest when quoting necessary repair without over-selling.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Always good
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Courtesy shown and the tech knew his stuff. I was so impressed with IAN. He helped me make some decisions which I will be calling him with another appointment.
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
Good job
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
We have always had an excellent experience at your dealership. We're sad to see service writer Brian no longer there. But we were sill treated with respect, and not just another car coming in. Please dont lose your reputation.Thank you for the Mike Shaw crew. Including the salesman who sold us the car. He had it detailed and ready to go.THATS customer service.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Very effefficient and thorough and the communication is well done.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Great experience with my second purchase at Mike Shaw Subaru! Excellent service and the process was stress free.
Anonymous
•
Jul 10, 2025
5.0/5
5.0/5
What could have been A terrible experience turned into a great ending. I went in for a routine oil change and ended up losing my back windshield wiper. I got in touch with Patrick (director in service dept.), explained my problem and he went over and above to get it fixed. Got part ordered, sent someone to my house to fix it and I was a happy camper. I felt like I was a well taken care of customer. Thanks Patrick for being a super hero.
Anonymous
•
Jul 10, 2025
5.0/5
5.0/5
Excellent communication and the service was done faster than expected
I brought my car in without an appointment and left it for repairs. Both Taylor and Marcos were great. My car was worked in and I was able to pick it up the next morning .
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Immediate attention to my flat tire repair needs. Honest when quoting necessary repair without over-selling.
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Always good
Anonymous
•
Jul 13, 2025
5.0/5
5.0/5
Courtesy shown and the tech knew his stuff. I was so impressed with IAN. He helped me make some decisions which I will be calling him with another appointment.
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
Good job
Anonymous
•
Jul 12, 2025
5.0/5
5.0/5
We have always had an excellent experience at your dealership. We're sad to see service writer Brian no longer there. But we were sill treated with respect, and not just another car coming in. Please dont lose your reputation.Thank you for the Mike Shaw crew. Including the salesman who sold us the car. He had it detailed and ready to go.THATS customer service.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Very effefficient and thorough and the communication is well done.
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Great experience with my second purchase at Mike Shaw Subaru! Excellent service and the process was stress free.
Anonymous
•
Jul 10, 2025
5.0/5
5.0/5
What could have been A terrible experience turned into a great ending. I went in for a routine oil change and ended up losing my back windshield wiper. I got in touch with Patrick (director in service dept.), explained my problem and he went over and above to get it fixed. Got part ordered, sent someone to my house to fix it and I was a happy camper. I felt like I was a well taken care of customer. Thanks Patrick for being a super hero.
Anonymous
•
Jul 10, 2025
5.0/5
5.0/5
Excellent communication and the service was done faster than expected