Great! Larry in customer service was awesome! Got information to me on my cell phone including pictures before my scheduled appointment time. Explained my problem so that I understood it. He helped me put the credit card in the little machine to pay folks and walked me out to my car and made sure I got in OK Did not have my cane with me so was walking a little uncomfortably. Called a day or so ago and spoke with Alex in your service department, I think He is, because Kevin was not available at the time and I gave Jeff the best compliments I could!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Alex was very helpful and always willing to answer any questions.
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Oil change was scheduled and they even washed off the car. Loved that
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Everyone was so nice and accommodating. My repair was going to take a long time so I was given a loaner car. I usually wait for my car while work is done. I appreciated the loaner so I could run some errands and then go home.
Anonymous
•
Sep 22, 2023
4.0/5
4.0/5
They did a good job taking care of my recall and inspections, but it took double the time they said it would!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Ean was very helpful
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Good experience car was done in the time that was estimated
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Good and fast
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Keith was amazing! Knowledgeable & friendly! He took his time during our appointment and patiently answered all of my questions. Highly recommend booking your appointment with him!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
It was amazing. Alejandra was very knowledgeable about the vehicle and made the experience overall amazing! I would absolutely buy another car from her and Mike Shaw any day!
Great! Larry in customer service was awesome! Got information to me on my cell phone including pictures before my scheduled appointment time. Explained my problem so that I understood it. He helped me put the credit card in the little machine to pay folks and walked me out to my car and made sure I got in OK Did not have my cane with me so was walking a little uncomfortably. Called a day or so ago and spoke with Alex in your service department, I think He is, because Kevin was not available at the time and I gave Jeff the best compliments I could!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Alex was very helpful and always willing to answer any questions.
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Oil change was scheduled and they even washed off the car. Loved that
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Everyone was so nice and accommodating. My repair was going to take a long time so I was given a loaner car. I usually wait for my car while work is done. I appreciated the loaner so I could run some errands and then go home.
Anonymous
•
Sep 22, 2023
4.0/5
4.0/5
They did a good job taking care of my recall and inspections, but it took double the time they said it would!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Ean was very helpful
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Good experience car was done in the time that was estimated
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Good and fast
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
Keith was amazing! Knowledgeable & friendly! He took his time during our appointment and patiently answered all of my questions. Highly recommend booking your appointment with him!
Anonymous
•
Sep 22, 2023
5.0/5
5.0/5
It was amazing. Alejandra was very knowledgeable about the vehicle and made the experience overall amazing! I would absolutely buy another car from her and Mike Shaw any day!