Ben was amazing! Check engine light randomly came on during service and he and the tech did not hesitate to solve the problem and was able to cover it by warranty . I wouldn’t trust anyone but Ben and Derrick with my car

Pleasant experience. Respectful.Waiting area and restrooms very clean well stocked.Was kept updated on progress

Excellent service! Thank you Ean and team!

Everything was fast except the finance department I had 3 customers in front of me and there was only one person in the finance department

Being from Ohio, when car needs serviced it can be a chore. Shaw dealership changes that…… a good experience, good service AND greatly appreciated the special touch of Lyft ride from and back to dealership

Jaime Chu was amazing and personable.

From out of town, I arrived. No appointment, for a bad battery. They squeezed me in, without making it feel like an inconvenience. Customer service is obviously a priority. Waiting area well stocked and relaxed environment. Thank you.

Suzanne Shaw and I do work for the same non profit and she sent me to Cliff Swaim. I am beyond pleased with his service. He got me the exact car I wanted, he walked me through the process with ease and took care of me through the whole purchase. I will be referring people I know to cliff, he is a great salesman and I am very satisfied with my overall experience.

Tom DeHererra was an awesome salesman! He listened to what I wanted and needed, and made it work for my budget. I would definitely recommend him if you are looking into buying a new/used car! I will be going back!

I was told 1 1/2 hours for completion for oil change after that time frame my vehicle was still in inspection! It took an additional 45 minutes or more before it was completed.People are ok and facility is also ok. Glad there is seating outside