My experience was great! The process of purchasing my vehicle was very smooth and hassle free.
Anonymous
•
Jul 8, 2025
5.0/5
5.0/5
Every aspect of working with the people at Mike Shaw was great, from getting on the phone with OJ (Rob Oja) to dealing with Frank in finance, and every aspect of the Service department was professional, friendly and helpful. Better yet, they are extremely Dog friendly, and our Schnoodle puppy loved the experience as well.
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Great…timely and responsive
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
I always have a great customer experience at Mike Shaw Subaru. Everything from buying my 3rd Subaru from them to the service and maintenance department. Recently I have had the pleasure of working with Not Prasertsin in the service department. I brought my Outback in for some repairs that were covered under warranty. I had worked with Not in the past. Not is so professional, helpful, and friendly each and every time. I am thankful everyday that I chose to do business with Mike Shaw.
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Service was prompt and customer service was very good
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Taylor is super helpful and easy to work with
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Waiting room is nice, they said I needed a hepa filter, video showed it was very dirty, I had my phone on silent, I wish they had come in to ask about replacing it, when my car was finished they just next time they would replace it
Anonymous
•
Jul 6, 2025
5.0/5
5.0/5
We had to bring our kids in while buying our new to us car. The entire process was very easy and our kids were treated like royalty! Our salesman Mike and the rest of the staff are top notch and made this a very positive experience.
Anonymous
•
Jul 6, 2025
5.0/5
5.0/5
Am purchasing new Outback since my 2024 was totaled from collision with a deer. Cliff in sales was referred to me from my service advisor Taylor. Cliff treated me like family and held a car for me after finding what I wanted. This will be my 5th Subaru Outback since 1998 and my 3rd from this dealer. That speaks volumes.
Anonymous
•
Jul 4, 2025
5.0/5
5.0/5
I was delayed to my appointment and they kindly signed me in anyway. Very professional and very patient. Service was done in record.
My experience was great! The process of purchasing my vehicle was very smooth and hassle free.
Anonymous
•
Jul 8, 2025
5.0/5
5.0/5
Every aspect of working with the people at Mike Shaw was great, from getting on the phone with OJ (Rob Oja) to dealing with Frank in finance, and every aspect of the Service department was professional, friendly and helpful. Better yet, they are extremely Dog friendly, and our Schnoodle puppy loved the experience as well.
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Great…timely and responsive
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
I always have a great customer experience at Mike Shaw Subaru. Everything from buying my 3rd Subaru from them to the service and maintenance department. Recently I have had the pleasure of working with Not Prasertsin in the service department. I brought my Outback in for some repairs that were covered under warranty. I had worked with Not in the past. Not is so professional, helpful, and friendly each and every time. I am thankful everyday that I chose to do business with Mike Shaw.
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Service was prompt and customer service was very good
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Taylor is super helpful and easy to work with
Anonymous
•
Jul 7, 2025
5.0/5
5.0/5
Waiting room is nice, they said I needed a hepa filter, video showed it was very dirty, I had my phone on silent, I wish they had come in to ask about replacing it, when my car was finished they just next time they would replace it
Anonymous
•
Jul 6, 2025
5.0/5
5.0/5
We had to bring our kids in while buying our new to us car. The entire process was very easy and our kids were treated like royalty! Our salesman Mike and the rest of the staff are top notch and made this a very positive experience.
Anonymous
•
Jul 6, 2025
5.0/5
5.0/5
Am purchasing new Outback since my 2024 was totaled from collision with a deer. Cliff in sales was referred to me from my service advisor Taylor. Cliff treated me like family and held a car for me after finding what I wanted. This will be my 5th Subaru Outback since 1998 and my 3rd from this dealer. That speaks volumes.
Anonymous
•
Jul 4, 2025
5.0/5
5.0/5
I was delayed to my appointment and they kindly signed me in anyway. Very professional and very patient. Service was done in record.