It was quick, easy and painless to buy a new vehicle at Mike Shaw Subaru. I found the listing online and sent an inquiry to check if it was still available. I received an email within 30 minutes from Eric Grimm. We arranged for a test drive that afternoon. The car was waiting for us when we arrived. Two hours later, the car was ours! Eric was great to work with. He is so responsive. We appreciated his knowledge and willingness to work with us and get us a price we were happy with.
Anonymous
•
May 6, 2025
5.0/5
5.0/5
Everyone has been great at Mike Shaw Subaru. Tommy was very helpful and patient in sales and Alejandra was excellent in finance! Thank you so much!
Anonymous
•
May 5, 2025
5.0/5
5.0/5
Samantha, Jeff, and Alejandra were great! I went in looking at one trim of the ascent and I walked away with more than I expected. They were all so patient and kind! There was a little hiccup in financing but they pulled it off and worked together as a team. They even stayed late because we were stuck in traffic. Great customer service. Thank you for everything!
Anonymous
•
May 5, 2025
5.0/5
5.0/5
My service advisor, Ian was terrific. He had to verify my warranty for my car bought out of state.
Anonymous
•
May 5, 2025
5.0/5
5.0/5
Larry our service agent is amazing and provides such great care and personal service!
Anonymous
•
May 4, 2025
5.0/5
5.0/5
I thought the service was fast and professional.
Anonymous
•
May 4, 2025
5.0/5
5.0/5
Service rep extremely helpful with explanations of service procedures. Didn't try to rush me. Very courteous
Anonymous
•
May 3, 2025
5.0/5
5.0/5
Pat,service dept manager was very helpful when I first called.He suggested I work with Ean as my former contact had retired.Ean was very helpful as well. I think he and I. will work well with each other.Tommy the tech who worked on my car did a good job as well. I hope to be able to get him the next time I come in.As always very happy with the attention they give to my car and to meThanksglb
It was quick, easy and painless to buy a new vehicle at Mike Shaw Subaru. I found the listing online and sent an inquiry to check if it was still available. I received an email within 30 minutes from Eric Grimm. We arranged for a test drive that afternoon. The car was waiting for us when we arrived. Two hours later, the car was ours! Eric was great to work with. He is so responsive. We appreciated his knowledge and willingness to work with us and get us a price we were happy with.
Anonymous
•
May 6, 2025
5.0/5
5.0/5
Everyone has been great at Mike Shaw Subaru. Tommy was very helpful and patient in sales and Alejandra was excellent in finance! Thank you so much!
Anonymous
•
May 5, 2025
5.0/5
5.0/5
Samantha, Jeff, and Alejandra were great! I went in looking at one trim of the ascent and I walked away with more than I expected. They were all so patient and kind! There was a little hiccup in financing but they pulled it off and worked together as a team. They even stayed late because we were stuck in traffic. Great customer service. Thank you for everything!
Anonymous
•
May 5, 2025
5.0/5
5.0/5
My service advisor, Ian was terrific. He had to verify my warranty for my car bought out of state.
Anonymous
•
May 5, 2025
5.0/5
5.0/5
Larry our service agent is amazing and provides such great care and personal service!
Anonymous
•
May 4, 2025
5.0/5
5.0/5
I thought the service was fast and professional.
Anonymous
•
May 4, 2025
5.0/5
5.0/5
Service rep extremely helpful with explanations of service procedures. Didn't try to rush me. Very courteous
Anonymous
•
May 3, 2025
5.0/5
5.0/5
Pat,service dept manager was very helpful when I first called.He suggested I work with Ean as my former contact had retired.Ean was very helpful as well. I think he and I. will work well with each other.Tommy the tech who worked on my car did a good job as well. I hope to be able to get him the next time I come in.As always very happy with the attention they give to my car and to meThanksglb