I brought my car in for an annual tune-up. The Service Advisor, Ben Hare, was friendly and efficient. He thoroughly explained all of the estimated charges and detailed the service process. He later checked with me for my approval of additional repairs that were needed. He kept me posted on the progress being made in the service area. He also estimated the exact time repairs would be completed and he was spot on. He also arranged transportation for me back and forth to your shop. I couldn't have asked for a better Service Advisor. He was terrific! And Subaru is wonderful. I love my car.

It was ok, but I found grease/oil marks on the driver side door on the hand grip!

Clean courteous service department

I'm never disappointed at Mike Shaw Subaru

Good service, no pressure oil change.

Very informative and provided great updates.

First, I want to say I made my appointment online. But then, I called in to be sure I wrote clearly. I was treated with excellent customer service and believe me, I did not expect that! When I took my car in, I got the loaner car that I had requested. I was treated with repect, Indeed, my service writer even looked me in the eye when speaking to me. As I have a difficult time walking, he got me a chair. I received this same treatment when I came back to pick up my car. I never expected a young man to pay that much attention to me! He explained what was done to my car before I paid. (He had called to tell when it was done and to get the ok to do the work before that). Thank You, Alex. Overall, this service writer was an excellent employee for Mike Shaw!

Well organized and efficient.

Super fast and reliable service even though it was very busy. Thanks!

On time and friendly service.