Very friendly,prompt and answered many questions I had listed. Patient and knowedgeable

Dropped off Legacy for oil change and some other minor maintenance services. Dealership provided me a Lyft ride home. Service was satisfactory. There was however a little miscommunication in messaging me that the car service was complete which resulted in me not being able to pick up the car until the next day. Fortunately I didn't need the vehicle that day.

The coupon I received in the mail was for 3 oil changes and tire rotation for 165.00, no where on the coupon did it state it had to be used in a 12 month period. The rep told me about it, which was useless to me, but worked with me to make it right, He was very helpful. The coupon was misleading. I will continue to support Mike Shaw Subaru

Wally helped make the experience great.

Great!

Went in to get taillight bulbs replaced. Didn’t need an appointment

My service experience was very positive. The service tech was kind and knowledgeable. I was especially impressed with the complimentary use of LYFT so that I was able to leave the car overnight, and do not have to impose on family or friends for rides.

While waiting for my car to be serviced. The sales manager helped a retired Air Force veteran. Get into a new car. They cut the price they did everything they could for this veteran. So that his payment could be something that he could afford as this disabled veteran was taken care of. He is very elderly and currently on dialysis. The dealership went above and beyond to put that man in a car. He had poor credit. But they took care of him and very good way. I couldn’t have more respect for this dealership if I tr was taken care of. He is very elderly and currently on dialysis. The dealership went above and beyond to put that man in a car. He had poor credit. But they took care of him and very good way. I couldn’t have more respect for this dealership if I tried. Mark

Service great.

Purchased some accessories for my Wilderness Outback. The parts department was very helpful