Simon Lupo , Service Advisor, was very friendly and super helpful for my Service appointment for an oil change & tire rotation service. I have returned to Mike Shaw Subaru for regular maintenance ever since my purchase of a 2019 Crosstrek Premium 2.0i. in the fall of 2019.

All went well

My eyesight on the car kept messing up. I had to take it in twice and my service manager Drew was outstanding .

Larry was excellent.

Everything was great. Easy to schedule, reschedule and I appreciate the loaner car. Everything was very clean when I picked up my car.

Everything was fine. One long haired balding guy was rude. Obviously lazy, avoiding work. But everyone was great.

Work was done quickly and done very well. The service writer was extremely nice.

As always excellent service.

This visit was for the Love Encore Redelivery session with KJ. He was excellent, providing just the right amount of instruction in clear, simple and accurate language. He also took care of a few small items, and was very attentive, friendly and helpful. KJ was the best thing about my entire experience with Mike Shaw from the outset.

While I was less than thrilled to find at the end of my service that my car had been washed, as I had explicitly asked that it be noted in my file "Do not Car Wash"(due to ceramic coating), Patrick Pallotto handled the situation with exemplary professionalism and customer care for which I am very appreciative, hence the 5 stars.